Guest Strategy Associate - Call Center and Ticket Support at Cleveland Metroparks

The Guest Experience Assistant ensures Cleveland Metroparks Zoo guests have a positive experience throughout their journey and works towards a seamless end-to-end customer experience. The Guest Experience Assistant executes the day-to-day registration and scheduling aspects of public programs, education programs, special event ticket sales and admission sales while training and providing supervising support for seasonal Guest Resource Center staff and monitoring the public areas of the Guest Resource Center area. Apply Now