Medical Front Desk at Pacific Skin Institute

Pacific Skin Institute is in search of a motivated candidate with a team-centered attitude! We are looking for a Medical Receptionist that has a passion for medicine and helping people obtain the services they need and making sure patients feel comfortable when seeing a doctor.

Major Responsibilities/Tasks:

Front Office:

• Provide a warm greeting and excellent customer service to every patient
• Schedule patient appointments and procedures according to established policies and procedures.
• Check-in/Check-out: Obtain accurate information from patients and ensure all registration forms are complete.
• Collect patient and insurance payments and reconcile charges on a daily basis. Explains financial requirements to the patients or responsible parties and collects copays as required.
• Utilizing EPIC, file records (insurance cards, registration form, ID, referral, etc) in appropriate sections of patient charts and keeps patient charts in proper order.
• Medical record requests. Copy patient information and forward to requesting party after receiving appropriate consent to release medical records.
• (HIPAA) Maintain files and records in a confidential manner. Maintain patient confidentiality.
• Ensure the reception area and patient bathroom is adequately stocked and clean during business hours.
• Ensure office supplies excluding medical supplies are sufficient and stocked.
• Perform other related duties as directed or assigned.

Back Office:

• Prepare patients for examinations, tests, or treatments
• Process all the paperwork in the Provider’s outbox.
• Follow up with patients regarding lab results.
• Call patients to schedule follow-up appointments as directed by the Provider
• Clean and sanitize patient rooms between appointments, and sterilize equipment
• Specimen collections and processing
• Send medication refills as directed by the Provider
• Stock assigned patient rooms daily and as needed to maintain proper inventory
• Coordinate referral of services to and from other Health Care Providers
• Performs vital signs accurately
• Acting as the liaison between a provider and his/her patients and another medical office

Benefits

Health Insurance

Paid Time Off

Dental Insurance

Vision Insurance

401(k)

401(k) Matching

Free Parking

Parental Leave