Housekeeping Coordinator at Le Meridien & Sheraton Charlotte Hotels

Description

StepStone Hospitality is GROWING and looking to add a Housekeeping Coordinator Position to our dynamic Le Meridien Sheraton Hotel Charlotte.

What will you be doing as a Housekeeping Coordinator?

· Answer Housekeeping phones and take messages in a courteous and efficient manner.

· Responsible for running all reports as required for room assignments and updating as needed.

· Fulfill all guest and employee requests promptly.

· Responsible for keeping guest request logs up to date to ensure efficient response time is realized.

· Responsible for securing, logging and mailing all lost and found items expediently.

· Responsible for entering and communicating all work orders or requests to Engineering Department.

· Coordinates Housekeeping work with other departments.

· Tracks and monitors all deliveries and notifies manager of their status.

· Tracks and monitors room replacement status.

· Responsible for maintaining key control within the department.

· Reports any problems to the Supervisor or Manager immediately.

· Cleans rooms as directed by management.

· Ensure that your proper uniform and nametag is worn at all times.

· Maintain effective communication with all co-workers and supervisors.

· Must be familiar with the opening and closing procedures for the department.

· Ensure all assets and supplies for the department are kept secure and in storage at all times.

· Be familiar & assist with all emergency and fire procedures.

· Report to Security any suspicious activity.

· Follow key sign in and sign out procedures.

· Adhere to scheduled work hours and attendance policies and procedures.

· Familiarize self with the property Housekeeping policies and procedures

Hours needed are between 7:30am to 4:30pm.

Requirements

· Minimum lifting of 20 pounds.

· Pushing, bending, stooping, upward reaching, manual dexterity.

· Hearing, writing, typing.

· Minimum pulling of 20 pounds.

· Other duties may be assigned.

· Must have a comprehensive knowledge of all hotel departments and functions.

· Must have good computer skills.

· High school education and relevant training and experience required. Additional education preferred.

· CPR and first aid training preferred.

· Additional language ability preferred.