Assistant Commute Manager at Jll

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

As an Assistant Commute Manager at JLL, you will plan, coordinate, and oversee fleet operations and vehicle maintenance to ensure safe and efficient transportation services for employees while managing key responsibilities including route optimization, vehicle maintenance, regulatory compliance, driver supervision, and coordination with various stakeholders, all while prioritizing safety and service quality. This comprehensive commute management role combines fleet operations with team leadership, requiring you to plan, schedule, and manage daily transport routes and operations while ensuring efficient utilization of vehicles and optimal performance of routes, overseeing vehicle maintenance, repairs, and fitness certifications to ensure roadworthiness, and ensuring adherence to all relevant safety regulations including those from government bodies. You will play a crucial role in JLL's commitment to employee commute excellence by conducting regular vehicle inspections and ensuring compliance with road safety standards, supervising and managing drivers and transport staff while maintaining discipline and performance accountability, and serving as the point of contact for transport-related queries while coordinating with vendors and logistics providers.

What your day-to-day will look like:

• Plan, schedule, and manage daily transport routes and operations while ensuring efficient utilization of vehicles and optimal route performance
• Oversee vehicle maintenance, repairs, and fitness certifications to ensure roadworthiness and compliance with safety standards
• Ensure adherence to all relevant safety regulations including government body requirements while conducting regular vehicle inspections
• Assist transport leads in ensuring site risk management programs including audits are implemented and maintained with critical issue reporting
• Supervise, train, and manage drivers and other transport staff while maintaining discipline and monitoring performance accountability
• Serve as point of contact for transport-related queries while coordinating with vendors and logistics providers for special events
• Monitor operational data and identify areas for improvement in efficiency, cost-effectiveness, and service quality enhancement
• Effectively use technology and software for route planning, fleet management, and performance analysis optimization.

Required Qualifications:

• Bachelor's degree with 2-5 years' experience in transportation or facilities management with strong analytical and problem-solving skills
• Program management experience with knowledge of transportation demand management principles and excellent communication skills
• Experience with transport management software/tools and strong knowledge of administration, facilities, and transport management principles
• Proficiency in fleet planning and fleet management software with excellent organizational, communication, and leadership skills
• Ability to handle customers, analyze data, and resolve conflicts while ensuring compliance with Service Level Agreements
• Understanding of fleet operations including vehicle maintenance, repairs, and fitness certification management
• Knowledge of safety regulations and compliance requirements including government body standards and road safety protocols
• Experience with team management including driver supervision, training, and performance monitoring.

Preferred Qualifications:

• Background in employee commute services or corporate transportation management with understanding of route optimization techniques
• Experience with vendor coordination and logistics provider management for special events and deliveries
• Knowledge of operational improvement methodologies including efficiency, cost-effectiveness, and service quality enhancement
• Understanding of technology and software applications for route planning, fleet management, and performance analysis
• Familiarity with site risk management programs including audit implementation and critical issue reporting procedures
• Experience with transportation demand management and employee commute program coordination
• Background in regulatory compliance and safety standard implementation across fleet operations
• Understanding of conflict resolution and customer service in transportation management environments.

Location: On-site

What you can expect from us:

• You'll join an entrepreneurial, inclusive culture where we succeed together – across the desk and around the globe
• Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay
• Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.