Operations/Dispatch and Customer Service Support at Good Greek Van Lines
Good Greek Van Lines · West Palm Beach, United States Of America · Onsite
- Professional
- Office in West Palm Beach
Join the Good Greek Van Lines Team – Leaders in Long-Distance Relocation!
Are you seeking an innovative, fast-paced, and rewarding opportunity to advance your career in the logistics and relocation industry?
Look no further! Good Greek Van Lines, the long-distance moving division of Good Greek Moving & Storage, is expanding its team of professionals. Recognized as a top-tier provider in the national relocation space, Good Greek Van Lines specializes in full-service long-distance moving solutions across the country, offering expert coordination, secure transport, vehicle shipping, storage solutions, and elite concierge services.
We are currently hiring for an Operations/Dispatch and Customer Service Support position—an essential and multifaceted role within our long-distance moving operations. This individual will work closely with our long-haul drivers, logistics teams, compliance personnel, and valued customers to ensure timely, safe, and seamless interstate relocations.
We’re seeking a dynamic, organized, and motivated professional with a forward-thinking mindset who thrives in a fast-moving environment. You must be comfortable juggling multiple responsibilities, delivering top-notch customer service, and maintaining clear communication across various teams and time zones.
Why Join Good Greek Van Lines?
Industry-leading reputation in long-distance moving
High-growth environment with advancement opportunities
Competitive compensation and comprehensive benefits package
Key Skills & Qualifications
Exceptional attention to detail
Proficient in accurate data entry and documentation
Strong verbal communication and active listening skills
High energy, dependable, and solutions-oriented
Experienced in CRM and dispatch software systems
Strong multitasking and time management abilities
Ability to thrive under pressure and tight timelines
1–3 years of operations, logistics, or dispatch experience (long-distance preferred)
Bilingual (Spanish/English) is a plus
Familiarity with DOT and FMCSA compliance a strong advantage
Core Responsibilities
Coordinate long-distance job schedules and dispatch logistics
Maintain daily communication with drivers on multi-day interstate routes
Ensure DOT compliance and document/report violations as needed
Monitor driver progress, provide ETAs, and update CRM systems in real-time
Act as a liaison between customers, dispatchers, and the customer service team
Maintain driver-helper pairings and job capacity planning
Handle inbound and outbound calls, address customer inquiries, and resolve issues
Ensure accurate documentation of mileage, delivery notes, and service quality
Provide proactive updates and customer reassurance throughout the move cycle
Job Type:
Full-Time
Salaried Position
Compensation & Benefits:
Competitive salary
Paid training
Comprehensive benefits package (medical, dental, vision, etc.)
Opportunities for advancement within the Good Greek organization
Good Greek and our affiliates are equal opportunity employers. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
