Diego Deliveries at San Diego Mission Bay Resort

Description

San Diego Mission Bay Resort is a sprawling 357-room resort, boasting multiple dining options, a beautiful, renovated pool, a kid's pool, astonishing Bay views, fire pits and so much more. We are excited to welcome a new Diego Deliveries to Mission Bay to be part of an enthusiastic family that strives to create joyful memories.

 As a Diego Deliveries team member, you’ll have the unique opportunity to connect with guests from around the world while proudly showcasing our hotel, amenities, and surroundings. Part of our Food & Beverage team, you play a key role in creating special moments and memorable experiences. In this highly visible role, every interaction allows you to leave a lasting impression and help turn a guest’s stay into a memory they’ll treasure. 

Job Responsibilities:

• Deliver food, beverages, and amenities to guest rooms promptly, accurately, and in a professional manner.
•  Greet guests warmly, confirm orders, and respond to any additional requests with courtesy and efficiency. 
•  Communicate effectively with kitchen staff, supervisors, and fellow team members. 
•  Provide knowledge of menu items, including ingredients, allergens, and preparation methods, to assist guests with selections. 
•  Uphold all hotel policies and procedures, including grooming standards, food safety, and sanitation guidelines. 
•  Anticipate guest needs, resolve complaints promptly, and ensure guest satisfaction. 

YOU

To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving. This role as Diego Delivers requires skills such as organization, empathy and a desire to take care of others.

The OFFER

In return, you are rewarded with a competitive compensation package, incentive opportunities, health benefits, PTO, free parking, free lunch and travel discounts at partner Noble House Hotels around the country. This rate of pay for this position is $23.72 per hour.

Our CULTURE

People who best fit our culture are hard-working, reliable team players with a passion for hospitality. We look for candidates with a 'can do' attitude and a willingness to learn. We let our personalities shine and we like to have fun. The Mission Bay Resort Hotel is part of Noble House Hotels & Resorts: a curated collection of 23+ unique hotels around the Americas, distinctly unique in location and soul.

At Mission Bay Resort, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Requirements

• Previous food & beverage or hospitality experience preferred, but not required.
• Excellent guest service and communication skills.
• Strong attention to detail and organizational skills.
• Ability to work independently as well as part of a team.
•  Must be able to work flexible schedules, including mornings, evenings, weekends, and holidays. 
• Experience taking care of guests in a fast-paced environment.