Supervisor of Signal Maintenance at Massachusetts Bay Transportation Authority, MA

About the Department

The Supervisor of Signal Maintenance will supervise the operation and maintenance of the wayside signal systems and associated equipment system wide.

Position Duties

• Responsible for planning, scheduling and supervising employees involved in preventative and corrective maintenance programs and related in­house signal system upgrade projects across the system.
• Make frequent inspections of all signal facilities, supervise cut­overs, final inspections and testing of all modified and new signal systems.
• Assist in the preparation of the section’s budget in accordance with established practices and procedures.
• Coordinate training programs necessary for maintenance of signal equipment.
• Ensure budgetary goals are met and that all work is performed in a timely and cost-effective manner.
• Observe condition of equipment and work­in­progress and ensure the safe operation of all systems.
• Document all established preventative maintenance procedures (PMP).
• Maintain all procedures, reports and records for safety audits by the Department of Public Utilities (DPU).
• Respond to each inquiry, whether from a customer, vendor or co­worker in a courteous and professional manner.
• Drive a company or personal vehicle to visit work sites and to assist at emergencies and/or events as needed. 
• Work any and all shifts and/or locations as assigned or directed.
• Respond or report to work as directed by supervisory personnel for emergencies, extreme weather conditions, or any other abnormal conditions that impair service or the safety of service, twenty-four (24) hour, seven (7) day per week basis.
• Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
• Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable) and policies of the Authority including the EEO, Anti-Discrimination and Anti­-Harassment and Anti-­Retaliation policies.
• Perform all other duties and projects that may be assigned.

Supervision

Minimum Qualifications

• High school diploma or equivalent (G.E.D.) from an accredited institution.
• Five (5) years of experience in rail signal construction and maintenance, including experience in the installation, maintenance and repair of wayside block signal systems, supervisory control system and automatic train control systems, automatic vehicle identification and other ancillary systems which make up a complete signal system.
• Two (2) years of experience in a supervisory capacity with rail signal construction and maintenance functions.
• A valid drivers license. 
• Effective organizational, analytical and confidentiality skills.
• The ability to use Word, Excel or database applications.
• Effectively communicate with regulatory agencies, community organizations and others on technical and sensitive matters.
• Have excellent customer service and conflict resolution skills.
• Ability to provide internal and external customers with a courteous and professional experience.
• The ability to work any and all shifts and/or locations as assigned or directed.
• The ability to comprehend, communicate and respond to instructions, orders, signs, notices, inquiries, etc.
• Be available to work twenty­-four (24) hours per day, seven (7) days per week.
• Have the ability to supervise and work effectively with a diverse workforce.

Other Qualifications

None.

Preferred Experience and Skills