- Professional
- Office in Norfolk
Job Title: Client Account Manager (Client Sales)
Department: Sales
Location: Norfolk, Virginia
Job Type: Exempt Full-Time
Company: Mode5
Who We Are:
Mode5 is a leading IT Managed Services company providing world class technology services to businesses for the past 23 years. As a Client Account Manager, you will build and maintain relationships with existing clients, ensure customer service quality standards are met, and provide new IT solutions and proposals, to existing clients.
If you have a proven track record building strong partnerships, exceeding sales goals, and a drive delivering client satisfaction, apply today! You do not need a IT background to excel with our team.
What You Need:
To be a successful Client Account Manager, you will need excellent communications, proven sales ability, and a commitment to providing world class service.
- Minimum 4 years of client account management experience.
- Experience in B2B customer service relations and account management.
- Proven sales record, business acumen, and strong communications.
- Strong organizational, time management, and follow-through skills.
Things You Will Do:
As a Client Account Manager, you will manage the full sales cycle, build opportunities, foster partnerships, and ensure excellent service and high-quality standards are met for clients.
- Build strong client relationships through high service standards and regular meetings.
- Generate business by identifying client opportunities, quoting solutions, and meeting sales goals.
- Execute engagement activities such as campaigns, technology reviews, and IT solution adoption.
- Coordinate communications for proposals, service requests, and billing with timely follow-up.
- Stay current on industry knowledge through training, research, and professional workshops.
Your Benefits:
At Mode5, your role as an Account Manager will make a significant impact to our clients each day! Here, you will grow and develop professionally in a challenging and rewarding environment. We take personal development seriously, and love to promote within.
- Free Fridays! – Every other Friday off. Paid!
- Competitive Compensation
- Medical, Dental, and Vision Insurance
- Simple IRA Savings Plan with Company Match
- Certification Assistance and Bonus Reward Program
- Paid Holidays and Vacation Days
- Casual Work Environment
- Employee Social Events
- Life Insurance Coverage
- Incidental Telecommuting
- Employee Referral Bonus
Must be available to work at our Norfolk office
Alt. Titles: Inside Sales, Client Success Manager, Key Account Manager, Account Manager
We are an Equal Opportunity Employer
Must be available to work in our Norfolk office and visit client locations
Apply Now
