Membership Sales Manager at Common House

Membership Sales Manager, Common House Chattanooga

Reports directly to: Director of Operations (Unit Level)
Supervised by: Regional Director of Membership Sales (OpCo)

Who We Are

Common House is a modern social club with locations in Richmond, VA, Charlottesville, VA, Chattanooga, TN, and New Orleans, LA. More than a membership, the Houses provide inclusive spaces to dine, work, and discover through daily programming, unique amenities, and connection opportunities with other members.

Position & Candidate Description

Common House is seeking an experienced community builder and sales professional to join our team. The ideal candidate is a charismatic, highly social individual who excels in customer-facing roles. As the Membership Sales Manager, you will possess an extensive and unrivaled network demonstrating a deep understanding of the city’s politics, diverse communities, corporate organizations, and vibrant social scenes.

This position requires a dynamic leader who combines innate charm with a genuine passion for connecting with others. You should be equally adept at selling experiences and closing deals while managing daily operations, tools, budgets, plans, and strategies. We are looking for a connector who is comfortable with outreach, possesses exceptional drive and attention to detail, and showcases polished presentation skills. Your natural ability to build relationships will be key to your success in this role.

Responsibilities include, but are not limited to:

• Membership Growth
  • Annually identify key players in the local community to ultimately build a diverse, and influential Membership that is representative of the broader market
  • Work towards monthly, quarterly and annual goals set forth by the leadership team to hit new member growth numbers through direct sales outreach
  • Complete weekly outreach tasks through networking externally, sourcing new leads and emailing potential membership opportunities
  • Work closely with the Director of Operations and Regional Membership Director to build a community-focused strategy around membership growth offering promotions throughout the year to reach specific demographics and communities
  • Identify key businesses in the area to generate Corporate Membership packages and relationships
  • Process all applications of new members
  • Give tours to potential new members, focusing on CH’s community-building mission
  • Engage with current members to leverage those relationships for growth through member referrals
  • Help host the monthly Member Mixer and work closely with the front and back of house teams to ensure event details are clear across departments

• Community Partnerships
  • Serve as a brand ambassador for Common House in the community by attending at least four local networking events monthly
  • Execute the Common Ground program in conjunction with the Communications team annually and work with various members of the team for the selection process.

• Billing, Analysis & Reporting
  • Participate in weekly All-Team meetings, reporting on member applications, cancellations, pause requests, etc., and any other pertinent membership discussion items
  • Prepare monthly reports for Monthly All-Team reviews, reporting on key performance metrics, and summarizing trends as needed
  • Manage monthly membership budget to ensure spending does not exceed allotted funds

Requirements:

• Chattanooga Based
• 3 years of sales experience

This position is based in Chattanooga with the expectation of being onsite.

In exchange for talented skills and contributions, Common House offers all employees a dynamic work environment, fun co-workers, and a competitive salary package.  Additionally, we also provide our team members a comprehensive benefits package including:

• Diverse and inclusive colleagues
• Generous Health, Dental, Vision, and Reserve Leave Coverage
• 401k Option
• Flexible Time Off
• Monthly membership at Common House (and your partner/spouse gets one, too!)
• 50% employee discount on food and non-alcoholic purchases

Common House is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every. single. qualification. At Common House, we are dedicated to building a diverse, inclusive and just workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with 100% of the qualifications listed, we encourage you to still apply. Our hiring philosophy looks to weed people INTO our process, not weed them out! Who knows, you may be just the right candidate for a future role at Common House. Just go for it... submit your resume!