HBC/General Merchandise Clerk at Citizen Potawatomi Nation

Description

ORGANIZATIONAL UNIT: FireLake Discount Foods

SUPERVISOR:  HBC- General Merchandise Manager

FLSA:  Non-Exempt

Salary Range: $12.00-$17.00

JOB SUMMARY: The HBC- General Merchandise Clerk is responsible for assisting the HBC- General Merchandise Manager in executing the mission, vision and purpose for the store. Ensures customer needs are met, complaints are resolved, and service is quick and efficient. Maintains store appearance and product presentation to company standards. They are responsible for setting up displays and taking down old products to replace them with new stock on the shelves. The employee must be familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals.

ESSENTIAL FUNCTIONS:

• Ensure that each customer receives outstanding customer service by providing exceptional customer service by providing the customer a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge, and all other components of customer service.
• Implement and maintain customer service standards
• Maintain all merchandising standards; display presentation and signing standards.
• Maintain adherence to all store policies and procedures, as well as tribal.

ADDITIONAL RESPONSIBILITIES:  

• Perform other duties and projects as required by management

MINIMUM QUALIFICATIONS FOR CONSIDERATION: 

• Must have a High School diploma or GED equivalent

PHYSICAL REQUIREMENTS:

• Sitting or standing for long periods of time; occasional bending ,squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, visual acuity, and climbing ladders
• Frequent lifting (up to 50 lbs)
• Occasional lifting (up to 75 lbs)

WORKING CONDITIONS:

· Normal retail/grocery environment

· Work varied hours, days, nights, weekend, and holidays

NOTE:  The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.