Uniform Room Attendant at Proper Hospitality

Situated in Downtown’s 2nd Street District, Austin Proper Hotel and Residences offers an artful immersion in lifestyle and wellbeing. With an emphasis on collaboration, Austin Proper features both inspired interiors by acclaimed designer Kelly Wearstler and is guided by the culinary creativity of Austin tastemaker MML Hospitality. Essentials include 238 rooms and suites; 99 branded residences; four unique settings for dining and drink; a focus on wellness with a dedicated spa and fitness center; and a variety of atmospheric event spaces. And it wouldn’t be Proper without a 5th floor pool deck offering small-batch tequilas and sunset views.

Job Summary: 

As a Uniform Room Attendant, you will be responsible for maintaining the cleanliness, organization, and presentation of the hotel’s uniform storage areas. You will ensure that hotel staff uniforms are properly cleaned, pressed, and neatly arranged, providing uniforms for team members as needed. Your role plays a critical part in maintaining a professional appearance for all hotel staff, ensuring uniforms are in top condition for daily service.

Essential Job Duties and Responsibilities 

• Uniform Maintenance & Care:
  1. Collect, launder, and press uniforms for hotel staff, ensuring they are clean, wrinkle-free, and well-maintained.
  2. Inspect uniforms for damage or wear and tear and report any issues to the housekeeping supervisor or management for repair or replacement.
  3. Ensure that uniforms are sorted, folded, and organized in a neat and accessible manner for easy retrieval by staff members.
  4. Ensure proper storage of uniforms to maintain their cleanliness and integrity, including appropriate folding or hanging techniques to avoid damage.
• Inventory Management: 
  1. Maintain an inventory of all hotel uniforms, tracking quantities and ensuring proper stock levels for staff use.
  2. Keep accurate records of uniform distribution to employees, noting sizes, styles, and the condition of uniforms returned.
  3. Notify the housekeeping supervisor when new uniforms need to be ordered or when existing stock levels are low.
  4. Assist in the rotation of uniforms, ensuring that all uniforms are used regularly to prevent wear on specific items.
• Staff Uniform Distribution:
  1. Distribute clean, properly pressed uniforms to hotel employees as requested, ensuring timely availability for shifts.
  2. Assist employees in finding the appropriate size or style of uniform and ensure they receive the correct attire for their job role.
  3. Coordinate the collection of soiled uniforms, ensuring they are collected on time and sent for laundering as needed.
  4. Handle any uniform-related requests or special needs from staff members in a friendly and professional manner.
• Laundry & Cleaning Operations:
  1. Ensure the laundry area is kept clean and organized, following proper procedures for washing, drying, and pressing uniforms.
  2. Operate washing machines, dryers, and pressing equipment safely and efficiently, ensuring proper use of cleaning agents and equipment.
  3. Follow all safety protocols when handling cleaning chemicals and laundry equipment, ensuring a safe working environment.
  4. Perform routine maintenance and cleaning of laundry equipment to ensure it is in good working condition.
• Quality Control & Attention to Detail:
  1. Inspect each uniform for cleanliness, condition, and presentation before it is distributed to hotel staff.
  2. Maintain a high standard of attention to detail in both the cleaning process and the presentation of uniforms.
  3. Ensure uniforms are neatly pressed, free from stains, and suitable for use, maintaining a professional appearance for all staff.
• Health & Safety Compliance:
  1. Follow all health, safety, and sanitation guidelines when handling laundry and cleaning chemicals.
  2. Ensure the laundry area remains clean, organized, and free of any hazards or safety issues.
  3. Adhere to hotel policies related to safety protocols for both staff and guests when working in uniform storage and laundry areas.

Education and/or Experience 

• High School Diploma or equivalent required.
• Previous experience in laundry operations or housekeeping is a plus, but not required.
• Basic knowledge of laundry equipment, cleaning products, and uniform care is beneficial.

Skills/Specialized Knowledge

• Attention to detail to ensure uniforms are clean, pressed, and presented to a high standard.
• Ability to manage time effectively and work efficiently within designated timelines.
• Good organizational skills to maintain inventory and ensure uniform availability for all staff.
• Ability to work independently, following established processes and guidelines.

Physical Demands

• Ability to sit or stand for extended periods of time.
• Ability to lift and move up to 30 pounds (e.g., laundry baskets, bags of uniforms).
• Frequent use of hands, fingers, and wrists for handling cleaning tools and operating equipment.
• Ability to work in a physically demanding environment with exposure to cleaning chemicals and equipment.

Company Overview

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn't proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced but rewarding above all.

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.