Change Management Project Manager, Finance & Administration at Northwest Missouri State University, MO

About the Department

EMPLOYMENT TERMS: Full-time position, 12-months

PRIMARY DUTY:

Northwest has embarked on a transformational initiative to implement the Workday Human Capital Management (HCM), Payroll, Finance, and Student platforms. These systems will modernize our administrative and academic operations and enhance the experience of faculty, staff, and students.

The Change Management Project Manager is responsible for developing and executing organizational change management strategies in partnership with a third-party implementation partner and plays a critical role in ensuring successful adoption of the Workday systems.

The Change Management Project Manager will work closely with leadership, functional/technical teams, and campus stakeholders to drive readiness, minimize resistance, and enable a smooth transition to Workday. Must be a strong communicator, highly organized, detailed-oriented, and able to operate with minimal oversight in a fast-paced environment, balancing multiple priorities and deadlines while ensuring stakeholders are engaged and business readiness objectives are achieved.

Position Duties

ESSENTIAL FUNCTIONS:

Change Management Strategy

1. Develop and implement a change management framework to support the Workday program and other assigned projects.

2. Conduct stakeholder and impact analyses to identify areas of organizational risk and resistance.

3. Monitor adoption progress and recommend corrective actions to ensure project success.

Communications & Engagement

4. Design and manage a communication plan tailored to diverse campus audiences.

5. Serve as liaison between program leadership and faculty, staff, and student stakeholders.

6. Facilitate change champion networks across colleges, schools, departments, and administrative units.

Training & Readiness

7. Collaborate with steering team, workstream leads and subject matter experts to develop and deliver end-user training programs to drive awareness and adoption.

8. Lead readiness assessments, open forums, workshops, and demonstrations to prepare the Northwest community for Workday adoption.

9. Track and evaluate training effectiveness and user readiness.

Project & Program Management

10. Develop and manage project plans, deliverables, and timelines for change management activities.

11. Provide regular reports and presentations to governance bodies and executive sponsors.

12. Ensure alignment of organizational change activities with program milestones for Workday HCM, Finance, and Student implementations

13. Perform other duties as assigned

Minimum Qualifications

REQUIREMENTS:

Education: Bachelor’s degree in Business Administration, Business Management, Organizational Development or related field.

Experience:

· At least three years of progressively responsible experience in change management, organizational development, or project management.

· Excellent written, verbal, and presentation skills, with the ability to communicate effectively with diverse stakeholder groups.

· Strong interpersonal and facilitation skills, with proven ability to influence without direct authority

Skills:

· Excellent customer service

· Strategic and analytical thinking.

· Change leadership and stakeholder engagement.

· Collaboration and cross-functional teamwork.

· Strong planning, organizational and critical thinking skills.

· Data-informed decision-making

Other Qualifications

WORKING CONDITIONS: Typical office hours are Monday through Friday from 8:00 a.m. to 5:00 p.m.; evening and weekend hours required as necessary

LEADERSHIP RESPONSIBILITIES: Assists in supervising shared student labor hours with the Administrative Specialist for the Vice President of Finance and Administration

EQUIPMENT/MATERIALS USED: Personal computer with appropriate software applications and with internet, networking and mainframe capabilities, copier, telephone with conferencing capabilities, and other office equipment.

TYPICAL PHYSICAL DEMANDS: Requires manual dexterity sufficient to operate standard office machines; light lifting; normal range of hearing and vision.

COMMUNITY: Northwest Missouri State University is located in Maryville, Missouri, a community of 12,000 with a diverse economy and a strong industrial base. Maryville is located 45 miles north of St. Joseph, Missouri, 90 miles north of Kansas City, Missouri, and 110 miles southeast of Omaha, Nebraska. For more information visit the city’s website at www.maryville.org.

UNIVERSITY: With an enrollment of about 9,000 students, Northwest is a coeducational, primarily residential four-year university that offers a broad range of undergraduate and selected graduate programs on its Maryville campus and through Northwest Online.

Founded in 1905 and ranked by U.S. News and World Report among the top public regional universities in the Midwest, Northwest boasts a high retention rate and a graduation rate in the 95th percentile among its peers. Additionally, results of the Ruffalo Noel Levitz Student Satisfaction Inventory show Northwest students are more satisfied than students at national peers, and 78 percent of Northwest students report they would repeat their University experience, compared to 75 percent of students surveyed nationally at their respective institutions.

Furthermore, the University is a national model for student success and career placement with 93 percent of bachelor’s degree earners and 99 percent of master’s degree earners securing employment or continuing their education within six months of completing a degree at Northwest, according to the most recent data.

Northwest places a high emphasis on profession-based learning to help graduates get a jumpstart on their careers while maintaining competitive tuition rates and generous financial assistance to help minimize the financial barriers students may face when pursuing a college degree.

Students have opportunities to build their résumés with experiences on campus in nearly every area of study, including the Horace Mann Laboratory School, National Public Radio affiliate KXCV, the R.T. Wright Farm, Mozingo Outdoor Education Recreation Area, a partnership with the National Geospatial-Intelligence Agency or Knacktive, a student-driven integrated digital marketing communications agency. In conjunction with its emergency and disaster management program, Northwest organizes and hosts Missouri Hope, an annual mass casualty training exercise that attracts first responders and emergency workers from throughout the nation and provides hands-on training in preparation for a natural disaster.

The University’s vibrant and diverse learning community also offers more than 150 student organizations, and textbooks and a laptop are included in tuition, saving students an estimated $6,900 over four years. Northwest offers 1,200 student employment positions, allowing students to build professional skills through its internationally benchmarked student employment program.

For more information about Northwest and its performance, visit www.nwmissouri.edu/aboutus/facts/.

APPLICATION DEADLINE: Until filled

DATE AVAILABLE: Date to be determined with the successful candidate

TO APPLY: Follow the steps of the online application process. Please contact the Office of Human Resources at 660-562-1121 or email [email protected] if more information is needed regarding the process.