Homeoffice Prompt Engineer – AI/NLP Team at Mantra Digital

Prompt Engineer – AI/NLP Team

Experience: 3–5 years
Salary Range: ₹12 LPA – ₹20 LPA (Open to negotiation for the right candidates)
Reporting to : Product Manager
Work Location: Remote

About the Role

We are looking for a highly motivated Prompt Engineer to join our AI/NLP Team, working directly under the AI Team Lead. The Prompt Engineer will play a critical role in designing, optimizing, and evaluating prompts for AI models across multiple use cases and industries. This role requires creativity, structured thinking, and a strong understanding of language patterns to ensure AI assistants deliver accurate, contextual, and user-friendly outputs.

Key Responsibilities

• Design, test, and refine prompts to improve model performance in understanding user intents, generating structured outputs, and handling complex conversation flows.
  
  
• Collaborate with the NLP team to build intent libraries, training data, and response frameworks for domain-specific use cases (Education, Insurance, Debt, Mortgage, etc.).
  
  
• Translate business and client requirements into optimized prompt strategies that align with desired outcomes.
  
  
• Identify, troubleshoot, and resolve issues related to misclassification, hallucination, and context handling.
  
  
• Maintain documentation of prompt strategies, best practices, and knowledge bases for the wider team.
  
  
• Work closely with the AI Team Lead and analysts to evaluate performance metrics (precision, recall, accuracy) and ensure continuous improvement.
  
  
• Support the integration of prompt designs into the Meera AI platform and assist in scaling prompt solutions across campaigns.
  
  

Requirements

• Bachelor’s degree in any discipline (Engineering or Master’s degree preferred).
  
  
• Strong command of English with excellent writing and communication skills.
  
  
• IELTS (mandatory) or an equivalent certification.
  
  
• Analytical mindset with the ability to think logically, break down problems, and craft structured solutions.
  
  
• Familiarity with Generative AI, NLP concepts, and Conversational AI systems.
  
  
• Creative problem-solving skills and the ability to experiment with multiple approaches.
  
  
• Basic understanding of JSON structures, conversation design, or intent classification is preferred (training will be provided).
  
  
• Ability to work in a fast-paced, evolving environment with cross-functional teams.
  
  

Good to Have (Preferred Skills)

• Experience working with AI tools like ChatGPT, Claude, or similar LLMs.
  
  
• Understanding of conversational flows, dialog design, or chatbot platforms.
  
  
• Exposure to industries like Education, Insurance, or Customer Experience.
  
  
• Interest in AI research, prompt optimization, or human-computer interaction.
  
  

Tech Stack

• LLMs: GPT-based models (OpenAI), Claude, Gemini, and other commercial or open-source LLMs.
  
  
• Frameworks & Tools: LangChain, Python (basic scripting for evaluation), JSON, YAML, Postman.
  
  
• Version Control & Collaboration: GitHub, Notion, Confluence, Slack, JIRA.
  
  
• Analytics & Evaluation: Precision/Recall analysis, qualitative evaluation frameworks.
  
  

What We Offer

• Opportunity to work at the core of an AI-driven product team, shaping real-world virtual assistants.
  
  
• Hands-on mentorship from the AI Team Lead.
  
  
• Growth path to advanced roles in NLP Research, AI Strategy, or Product Design.
  
  
• Dynamic work culture with innovation at its center.