Homeoffice Claims Intake Coordinator I, II, or Sr. - Remote at USAble Life

When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready.  We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, employees feel empowered to bring their talents and voice to our culture.

Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we’re proud of the fact that our employees share that commitment. 

We have been recognized as a “Best Places to Work” in Arkansas, Florida, and Hawaii. You’ll be rewarded with opportunities for personal and professional development and opportunities for advancement.  This, coupled with our engaging culture and a comprehensive benefits package, ensures we are committed to our employees. 

Check out how we make a meaningful difference in the lives of others!

https://player.vimeo.com/video/518665804

What We Offer You:

• A culture that values employees and celebrates, empowers, and inspires a diverse workforce
• Outstanding and affordable benefits package 
• Yearly bonus potential and annual increases
• PTO provided at date of hire
• 11 paid holidays
• 401(k) with up to 6% match; fully vested from day 1
• Remote opportunities with company-provided equipment
• Team-oriented, collaborative group of peers
• Career advancement opportunities
• Tuition Reimbursement
• Employee Assistance Program
• Inclusion Council and Employee Resource Groups
• Recharge Days and Volunteer Time Off
• This is a remote position.

The base salary range for a Claims Intake Coordinator is $33,000 to $41,000. Actual salaries will vary by geographic location and are based on factors such as candidate’s qualifications, experience, skills, competencies, and company tenure and equity. In addition to base compensation, this role is eligible for an annual incentive plan based on company performance and individual performance.

This is a multi-level position with increasing levels of responsibility and requirements for each level.

Intake Coordinator I Overview

The Intake Coordinator I is responsible for entering new claims into the claims database and assigning claim ownership based on product and work volume. This role scans closed claim files into the corporate imaging system and new mail into Salesforce. This position works under the guidance and oversight of more senior level staff and supervisors.

Essential Duties:

• Processes incoming electronic and paper claim faxes 
• Enters new claims into the claims database 
• Sets up member and verifies eligibility 
• Prepares online mail for scanning into claims database system 
• Performs other scanning for the Claims Department as needed 
• Prepares files for scanning into the corporate imaging system 
• Maintains open and closed claim files 
• Performs other related duties and responsibilities as assigned

Required Knowledge, Skills and Abilities:

• Data entry skills 
• Intermediate MS Office skills 
• Ability to complete training in the use of, scanning, verification, research, and data entry 
• Ability to organize workflow for maximum efficiency 
• Ability to type 45 wpm 
• Ability to key 8000 keystrokes per hour 

Required Education and Experience:

• High school diploma or equivalent, or equivalent military experience 
• 1 year of general office or related experience 

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