Promotional Customer Service Representative – Entry Level at MS Incorporated

We’re hiring Promotional Customer Service Representatives to support live events, grassroots outreach, and face-to-face marketing campaigns for mission-driven nonprofits and ethical brands.

This entry-level role is perfect for individuals looking to kickstart a career or pivot into meaningful work. No prior experience is required—we provide paid training, mentorship, and real growth opportunities.

What You’ll Do

As a Promotional Customer Service Representative, you’ll be on the front lines of public-facing events, engaging with communities to share campaign messages, distribute materials, and create positive brand experiences.

Key responsibilities:

• Represent nonprofit and ethical brand campaigns at live events and activations

• Answer questions and share information about campaigns, services, and initiatives

• Assist with event setup, logistics, registration, and promotional materials

• Collaborate with marketing and outreach teams to ensure smooth execution

• Gather customer feedback, track interactions, and suggest improvements

• Troubleshoot on-site challenges with professionalism and problem-solving skills

• Deliver friendly, enthusiastic, and professional customer service

Who We’re Looking For

We’re seeking candidates who bring energy, empathy, and strong communication skills. Experience is helpful but not required.

You’ll thrive in this role if you:

• Communicate clearly and confidently, both verbally and in writing

• Have a customer-first mindset and engaging personality

• Stay organized and manage multiple tasks in dynamic settings

• Are reliable, proactive, and eager to learn

• Work well independently and as part of a team

• Are available for weekend and occasional evening shifts

• Are 18+ and legally authorized to work in the U.S.

Bonus (not required): Experience in customer service, retail, hospitality, or event support

Why Join the Team?

• Immediate start with paid training

• Competitive base pay + weekly performance bonuses

• Rapid career growth into leadership, coordination, or account management roles

• Flexible scheduling to support work-life balance

• Work on mission-driven campaigns with real community impact

• Join a collaborative, supportive team that values your success

• Gain hands-on experience in customer service, marketing, promotions, and event management

Perfect For:

• Entry-level job seekers looking for marketing, events, or outreach experience

• Retail, hospitality, or food service professionals seeking meaningful work

• Recent graduates or career changers interested in public engagement and nonprofit campaigns

• People passionate about community impact, communication, and personal growth

Apply Now – Start Making a Difference
Launch your career while connecting communities with causes that matter. Bring your energy, personality, and ambition—we’ll provide the training and mentorship to help you succeed.