Dental Scheduling Coordinator at Simply Dental

Description

The Dental Scheduling Coordinator plays a key role in ensuring productive and efficient schedules for both doctors and hygienists while delivering an excellent patient experience. This position reports directly to the Area Manager and Director of Operations, and works closely with dentists, hygienists, Office Managers, and Patient Coordinators to support the overall success of our practices.

• Keep doctor and hygiene schedules productive using recall and treatment lists

• Schedule appointments based on provider preferences and block scheduling templates

• Review patient records and outstanding treatment before each day’s schedule

• Monitor schedules daily; fill last-minute openings using ASAP lists

• Contact patients to schedule recare, treatment plans, and cancellations

• Verify and update insurance information for new and existing patients

• Communicate effectively with patients regarding treatment plans, insurance, copays, and financing options

• Maintain accurate documentation in practice software (commlog, spreadsheets, reports)

• Support office manager and operations team with scheduling goals

• Perform other duties as assigned

Qualifications

• Proficiency with dental practice management software and MS Office

• Strong communication, organization, and problem-solving skills

• Ability to remain professional under pressure and maintain confidentiality (HIPAA)

• Collaborative, dependable, and responsive to feedback

• Knowledge of OSHA and HIPAA compliance

• High School Diploma or GED required

• 5+ years of dental experience preferred