Customer Training Administrator (m/f/d) ANÜ at Advantest Corporation

• Represent Advantest internally and externally in all training matters
• Manage and own (plan, prepare, execute) all training matters self-deployed
• Interact with cross functional teams - business unit, support, sales, and customers
• Manage training demand with customers, negotiate trainers, manage logistics
• Assist and advise customers in all training matters - course selection, booking, registration etc.
• Handle challenging situations and negotiations with customers
• Ensure successful training execution and customer satisfaction in a well-prepared environment
• Manage training subcontractors and trainer development
• Assist in training quote generation and be responsible for correct invoicing
• Manage suppliers and negotiate pricing
• Drive innovative ideas, process improvements, document process flows
• Contribute and drive worldwide and local training management meetings
• Own and manage internal and external communication
• Manage training EMAIL account timely, professionally with all stakeholders
• Manage new training releases and logistics based on training roadmap
• Manage feedback, reporting and ensure to keep training quality at highest level
• Maintain training WebPages
• Own and support “myAdvantest training management system”
• Backup for general administrative support and secretarial duties