Warranty Assistant at Crete Carrier Corp

Performs all activities relative to the warranty claims process. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.• Analyzes claims to determine warranty eligibility and submits information to manufacturer for reimbursement consideration. • Codes warranty claims accurately and efficiently to ensure a high claim acceptance rate. • Maintains accurate records of all warranty claims and tracks claims until they are complete. • Reconciles outstanding warranty claims with manufacturer credit statements and documents all claims activity.• Investigates outstanding claims and submits an appeal to manufacturers for payment when necessary. • Confers with various departments and manufacturers in order to complete the warranty claims process. • Establishes and maintains positive working relationships. • Updates warranty department manuals as needed and suggests process improvements. • Receives and carries out instructions.• Maintains regular and predictable attendance. Apply Now