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Monitoring Engineer - Mid at SAIC

SAIC · Washington, United States Of America · Onsite

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%3Cp class=%22MsoNormal%22 style=%22line-height:107%;margin-left:.25in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:18px;%22%3E%3Cspan style=%22line-height:107%;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;%22%3EThe Mid-Level Monitoring Engineer provides support, implementation, and design services for enterprise-wide monitoring solutions using Operations Bridge Manager (OBM) and related technologies. This role is responsible for ensuring the effective discovery, health monitoring, and event management of IT infrastructure — including servers, networks, applications, and storage systems — through OBM’s consolidated dashboards and event correlation capabilities. Resolves and appropriately completes assigned tasks and change requests, acting as an escalation point for monitoring-related issues.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;margin-left:.25in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:18px;%22%3E%3Cspan style=%22line-height:107%;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;%22%3EApplies new solutions through research and collaboration with team members and determines appropriate courses of action for monitoring enhancements and integrations. Implements Management Packs, custom dashboards, third-party connectors, and monitoring automation to proactively detect, troubleshoot, and resolve service-impacting issues. Core monitoring duties include enterprise event consolidation, topology-based health analysis, performance metric tracking, event correlation configuration, and ongoing optimization of OBM to improve operational visibility and responsiveness.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;text-indent:.25in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:18px;%22%3E%3Cspan style=%22line-height:107%;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;%22%3EKey Responsibilities%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:18px;%22%3E%3Cspan style=%22mso-font-kerning:0pt;%22%3EConfigure, maintain, and optimize OBM dashboards to monitor health and performance across diverse IT infrastructure components.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:18px;%22%3E%3Cspan style=%22mso-font-kerning:0pt;%22%3EDeploy, manage, and update Management Packs, connectors, and monitoring policies to support business application and service monitoring needs.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:18px;%22%3E%3Cspan style=%22mso-font-kerning:0pt;%22%3EPerform event correlation and filtering to streamline incident triage, reduce noise, and ensure timely escalation to appropriate operational teams.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:18px;%22%3E%3Cspan style=%22mso-font-kerning:0pt;%22%3EIntegrate data sources from third-party monitoring tools (OpenText OBM, SiteScope, Microsoft SCOM) into the unified OBM event console.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:18px;%22%3E%3Cspan style=%22mso-font-kerning:0pt;%22%3EConduct proactive performance and availability monitoring, identify root causes of issues, and implement preventive measures to improve service delivery.%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22mso-font-kerning:0pt;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E
%3Cp class=%22MsoNormal%22 style=%22line-height:107%;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:18px;%22%3E%3Cspan style=%22line-height:107%;mso-font-kerning:0pt;%22%3EQualifications%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:18px;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;%22%3EMinimum of 7 years of experience related experience%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:18px;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;%22%3EExtensive experience with monitoring server, storage, database management, networking, and applications, with a strong emphasis on maximizing the value and effectiveness of monitoring solutions%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:18px;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;%22%3EProven track record of engineering technical solutions, providing strategic direction, and fostering a collaborative and innovative work environment.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:18px;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;%22%3EExcellent communication and interpersonal skills, with the ability to provide technical assistance, engage with stakeholders, and effectively coordinate with application developers and third-party vendors.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:6.35pt 0in 0in;mso-layout-grid-align:none;mso-pagination:none;tab-stops:12.0pt;text-autospace:none;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:18px;%22%3E%3Cspan style=%22mso-font-kerning:0pt;mso-tab-count:1;%22%3E%26nbsp;%26nbsp; %3C/span%3E%3Ci%3E%3Cspan style=%22mso-font-kerning:0pt;%22%3ENote: Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years and%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E %3Ci%3E%3Cspan style=%22mso-font-kerning:0pt;%22%3Ethe ability to obtain a public trust%3C/span%3E%3C/i%3E%3C/span%3E%3Cspan style=%22color:#0072BC;font-family:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Ci%3E%3Cspan style=%22mso-font-kerning:0pt;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E
*!SAIC accepts applications on an ongoing basis and there is no deadline.

SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
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