Manager of Operations at CoVantage Credit Union

If you are looking to take the next step in your Information Systems career, CoVantage has the position for you! This person will oversee operations and maintenance of core credit union systems (Symitar Episys, FICS, BytePro), ensuring strategic alignment, regulatory compliance, and effective system integration to support organizational goals. This opportunity is available in our Antigo branch.

As a CoVantage team member, you’ll receive a 401k employer match of up to 200%, a bonus of annual salary up to 8%, a generous employer HSA contribution, and paid time off for community service.

Job Duties:

• Leads staff to provide innovative, reliable and secure systems that enhance the credit union’s ability to efficiently provide stable and secure applications including managing overall staff utilization for direct reports
• Ensures the team is providing exceptional service by hiring and retaining highly competent, productive employees
• Is familiar with and adheres to all aspects and provisions of regulations and policies as they pertain to the individual’s assigned job duties
• Effectively manage vendor relationships, ensuring accountability and adherence to contractual obligations, timelines, and deliverables
• Plans and leads efforts to utilize new application functionality to improve system utilization or business issue resolution as enhancements become available in the core and critical credit union information systems

Qualifications:

• Associate degree or higher in computer science, programming, Computer Science or Development. Equivalent work experience in lieu of degree will be given consideration
• Strong experience with business analysis and design of programs to solve business issues. Strong experience with business analysis and design of programs to solve business issues. Proven experience in managing relationships with third-party vendors, including contract negotiation, performance monitoring, and issue resolution
• Ability to work in direct, professional contact with a wide variety of people on a daily basis
• Ability to work irregular hours including nights, weekends and holidays if needed