Mitigation Superintendent at RestorePro Reconstruction

RestorePro Reconstruction is seeking a Mitigation Superintendent to join our Durham, NC team. 

The Mitigation Superintendent is responsible for overseeing field operations and collaborating with Project Managers on all water and mold mitigation projects. This role ensures that safety, quality, and mitigation standards are consistently met by leading and guiding the mitigation field team. In addition, the Mitigation Superintendent works closely with the Mitigation Project Managers to ensure projects are completed on time, within budget, and to the full satisfaction of the client. This position demands strong leadership, technical expertise, and excellent communication with both internal teams and clients.

At RestorePro Reconstruction you’ll find not just a job, but a career with purpose and growth. If you’re looking for a place where your contributions are valued, your career is supported, and your work makes a difference, we would love to have you on our team.

Key Responsibilities:

• Oversee all water and mold mitigation projects from start to completion, ensuring compliance with industry standards, company protocols, and safety regulations.
• Coordinate and lead the field team, ensuring high-quality work, efficiency, and timely completion of tasks.
• Conduct regular site visits to verify the proper setup and functioning of dehumidifiers, air movers, and other necessary equipment for mitigation.
• Monitor and review moisture levels to ensure they meet drying standards; verify the accuracy of daily job logs and moisture readings.
• Meet with clients, including homeowners, property managers, and insurance adjusters, to assess damage, scope projects, and explain the mitigation process.
• Collaborate with Mitigation Project Managers to provide clients with regular updates on project progress, changes, and final outcomes.
• Train and mentor mitigation technicians to ensure adherence to company standards and to promote continuous professional development.
• Participate in developing and maintaining production schedules to optimize workflow and ensure timely project completion.
• Ensure accurate completion of on-site job documentation, including sketches and DocuSketch scans.
• Complete and submit all mitigation-related documentation in a timely manner for review and approval.
• Regularly audit ongoing projects to verify compliance with company policies, safety standards, and customer service expectations.
• Implement professional hand-off procedures for projects transitioning into the repair and reconstruction phase to ensure seamless continuity of service.

Qualifications:

• Proven experience in water damage mitigation and mold remediation, with a strong understanding of IICRC standards.
• Proven leadership experience in managing field teams and ensuring adherence to safety protocols and quality standards.
• Strong organizational and multitasking skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Proficiency in moisture mapping software, project management systems, and inventory tracking platforms.
• Excellent communication and interpersonal skills with a customer-first approach.
• Valid driver’s license and ability to respond to emergency situations.
• Willingness to work a rotational on-call schedule for after-hours emergencies.

Preferred Skills:

• IICRC certification in Water Damage Restoration (WRT) and/or Applied Structural Drying (ASD).
• Experience with industry-standard software (e.g., DASH, Moisture Mapper).
• Familiarity with the insurance claims process for property restoration.

Salary: $22.00-$27.00 plus overtime and on-call bonus

Benefits:

• Medical, dental, and vision insurance
• 401k with up to 4% company match
• Paid Vacation time
• Paid Sick time
• 6 paid holidays annually, 1 floating holiday
• Weekly pay

Who is RestorePro Reconstruction?

RestorePro Reconstruction was founded in 1986 and is one of the highest-rated and most trusted restoration companies in the Southeast. We are a FLEET Partner company with nine offices throughout NC, SC, and in TN. We specialize in emergency water removal, mold remediation, and fire damage repair for residential and commercial clients. Please visit us at www.trustrestorepro.com.

Why work at RestorePro?

Working at RestorePro Reconstruction is a unique opportunity to be a part of a company that has a passion for helping people often in one of the worst days of their life. We pride ourselves on our core values; Urgency, Customer First, Empathy, Integrity, & Personal Excellence. 

*RestorePro Reconstruction is an equal opportunity employer that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws