Receptionist - Saturday & Sunday at Unknown

Job Duties and Responsibilities:

• Answers the phone by identifying the community, asks what assistance he/she can give, takes written messages and pages appropriate staff for calls.
• Screens all employee phone calls and, if necessary, redirects them to the  employee's department supervisor.
• Greets and assists all guests in a friendly and helpful manner. Directs to supervisor for resident information.
• Sets up and uses intercom only when necessary and in a professional manner.
• Uses computer software to run reports and create documentation as needed. 
• Takes guest meal reservations.
• Delivers mail.
• Addresses issues with residents or family as needed.
• Reports or communicates any concerns or issues that are brought to the receptionist attention by residents, families or staff to the appropriate personnel. 
• Responds to emergency situations effectively and efficiently and, in case of an emergency, provides direct assistance to residents in evacuating building.
• Completes annual in-service according to schedule.

Job Qualifications:

• At minimum, a high school degree is required. 
• Must possess proper telephone skills; basic computer related skills; typing proficiency; familiarity with basic/standard computer systems (word processing) and office equipment, and other skills as required.
• Must possess problem solving skills and use good judgement.