Market Manager at CRST The Transportation Solution, Inc.

CRST The Transportation Solution, Inc. is delivering promises and driving success so we can all have what we need to live and thrive. We need talented individuals to help us bring this vision to life.

CRST’s Home Solutions - Installs division provides delivery and installation of products that require skilled labor or trade-licensed technicians. From delivery to installation and assembly, demand for these services has grown significantly. Home Solutions is proud to work with retail and client partners to provide convenient solutions for consumers.

Job Summary: The management, coordination, and execution of operations that take place outside within a customer site or warehouse. Field operations professionals play a critical role in overseeing and ensuring the smooth functioning of various activities and projects in the field. All while managing compliance with CRST regulations and ensuring that customers are providing excellent customer service.  

Location: Amherst, NY -- Will work in office at least 3 days per week, as well as travel within market a few times a month. 

Compensation: $70,000-$75,000 per year. A final offer amount is dependent on factors including prior relevant experience, knowledge, and location.

Bonuses/Commission: Eligible for performance-based bonus.

Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts.

Essential Duties and Responsibilities:

• Primary contact for clients and customers within the defined geographic region, including escalations, installation questions, or emergency requests
• Primary contact in accountability to cost and quality performance within the geographic region
• Lead in service company assignments
• Regular presence at dock load outs, present for store load outs as available
• Perform other duties as assigned

Preferred Skills: 

• Management of Financial Resources

• Judgement and Decision Making

• Good Time Management

• Critical Thinking and Negotiation 

• Operations Analysis and Coordination  

Did You Know?

• CRST is one of the largest privately owned trucking companies in the United States. That means you can count on our experience and ongoing commitment to provide the best service to our customers and the best work environment for our employees.
• We’re family-owned. We’re dedicated to building on our founder’s legacy to make CRST the transportation solution.
• CRST is headquartered in Cedar Rapids, IA. Our midwestern hometown is known for its strong values, commitment to our community, and the success of manufacturers and producers here and throughout the country. When we thrive, America thrives!

The CRST Core Values: Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities. 

EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.