- Professional
- Office in Orlando
Residence Inn by Marriott Convention Center is seeking an experienced Front Desk Agent for their busy hotel! Competitive pay rate is based on experience. Must have open availability including nights, holidays, and weekends. Company benefits include 401k, employee discounts, and much more.
Essential Job Functions
- Provide courteous assistance to guests, ensuring satisfaction during check-ins and check-outs.
- Verify and post daily charges, process credit card transactions, direct bills, and no-show billings.
- Maintain accurate guest accounts and prepare required reports on a daily, monthly, and yearly basis.
- Demonstrate knowledge of hotel services, facilities, and the local area to assist guests effectively.
- Ensure compliance with safety and security procedures and report significant issues to the supervisor.
- Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.
- Full-time hours available with shifts in Front Desk and Night Audit (at least 30 hours per week).
Benefits
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Experience/Education
College degree preferred; High School Diploma and/or 2-3 years’ experience or equivalent combination of education and experience required. Must be able to speak, read, and understand English.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
Apply Now
