Department Coordinator - Pop Culture at Heritage Auctions

Description

Are you passionate about pop culture and thrive in a fast-paced, detail-driven environment? Heritage Auctions is looking for enthusiastic and reliable team members to support our Pop Culture department — home to some of the most iconic collectibles in music, entertainment, and more. If you have strong customer service skills, a sharp eye for detail, and a love for all things pop culture, we’d love to have you on our team. 

Headquartered in Dallas, Texas, with offices in New York, Chicago, Beverly Hills, London, Hong Kong, and other cities. For almost 50 years, Heritage Auctions has been the fastest-growing auction house founded in the U.S. and serves more than 50 different auction categories, including Coins, Sports, Comics, Historical, Jewelry, Fine & Decorative Art, Wine, and many more.  

SUMMARY: Responsible for processing incoming consignments and communicating the status with customers.

BENEFITS:

• Medical, Dental, Vision coverage
• Paid time off
• 401k savings plans
• Onsite gym with access to a personal trainer

COMPENSATION: Commensurate based on experience.

LOCATION: South of Dallas/Fort Worth International Airport, NW corner of W. Airport Freeway (Hwy. 183) and Valley View Lane

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Process incoming consignments accurately and efficiently, including:
• Opening packages
• Labeling and verifying the contents of packages
• Creating an electronic report for the consignment
• Communicate with clients in all aspects of the consignment
• Research the status of consignments
• Return client material
• Perform department-wide inventories of consignment material
• Assemble client information packets
• Assist with the Consignment Directors' responsibilities
• Other duties may be assigned.

Requirements

EDUCATION and/or EXPERIENCE:

• Experience in a customer service position or industry

SKILLS & ABILITIES: 

• Proficiency in Microsoft applications, specifically Word and Excel
• Ability to prioritize and multi-task and pay great attention to detail
• The individual may occasionally lift up to 50 pounds

WORK ENVIRONMENT: Individuals must be able to work independently in a fast-paced environment. This position may require overnight travel based on business needs. 

Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE