Resource Manager at Brave Bison

Who are we?

A world where complexity is the only constant demands a new breed of company. Brave Bison is a different beast: a media, marketing and technology company purpose built for the digital era.

Our universe is made up of award-winning business arms Brave Bison, Engage and SocialChain. And we’re underpinned by our very own social-first media network who deliver monthly views in the billions for some of the biggest channels in sport and entertainment across YouTube, Snap, Meta and TikTok.

We’re a global collective who live and breathe digital, working with some of the boldest brands in the world to capitalise on the complexity that defines the modern marketing landscape.

Our mission

New platforms, new behaviours, new audiences, new trends, new technologies, new regulations—our clients’ worlds get more complex daily. Their agency partnerships shouldn’t. It’s our job to cut through the chaos, make the complex simple and navigate a clear path to growth for them.

That’s why we make it our mission to capitalise on complexity for our clients—by crafting dynamic digital solutions that outpace tomorrow’s challenges.

Our values

We’re a proudly diverse business comprised of deep specialists across social media, digital marketing and technology. Although our skills, backgrounds and beliefs may differ, we are united by four core shared values:

• Bold Curiosity: We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible. We champion discovery, go deep into our clients’ worlds and are always hungry to learn more about them, our specialisms and each other.
• Connected Clarity: We are focused in our collaboration — joining the right dots between our clients, our partners and our herd of experts to deliver agile solutions at speed and scale. We set a shared ambition from the outset, are transparent at every stage and always strive to make the complex simple.
• Positive Encouragement: We want to make working with us the best part of someone’s day. We lift one other up, find the fun in the day to day and are committed to ensuring everyone belongs.
• Constant Impact: We believe in outcomes over outputs. We’re goal orientated, results driven and data-led. We show up with passion every day. And we’re always honing our craft.

About Engage

Engage is a full-service sports marketing agency who, since 2012, have helped ambitious governing bodies, sports teams and sponsors become future fit. Operating in the UK, India, Australia and the US, we offer round the clock delivery to sports brands including the International Cricket Council (ICC), Real Madrid, Godolphin, New Zealand Rugby and Formula 1.

We’re looking for a Resource Manager with media or production industry experience to play a key role at the operational heart of Engage. We need someone who has a great understanding of project management, business processes and people functions to manage the schedules of our global teams, primarily in Bangalore, London and Melbourne.

The role will manage the monthly and longer-term resource plan, and as such will also work closely with the operations department on workforce capabilities and productivity. We use Certinia (Salesforce) as our resource planning tool, and as such, experience on this platform is highly desirable.

The Resource Manager will need to understand our workforce and our client deliverables to ensure the right people are assigned to projects, and needs to be highly conscientious with an attention to detail.

This job also requires someone with good people skills - the Resource Manager will need to communicate effectively with senior management as well as team members, and be highly efficient at multi-tasking.

Our teams are based across the globe, and this role will be based in Bangalore to help manage the largest of our offices, but also ensure there is a global around the clock and strategic thinking with how we resource projects. We are looking for someone experienced in this position with the ability to make longer-term recommendations for how teams should be structured.

Responsibilities:

• Active management of team resourcing on a daily and weekly basis, dealing with competing deadlines across a varied client base across global offices
• Assigning resources in accordance with their availability, skillsets and previous experience, working with Client Services and department heads to manage their requirements
• Overall responsibility for Salesforce (Certinia) resource management system including assigning resource to projects, creating all new projects and ensuring all staff are capturing correct timesheet information
• Understanding our workforce and who we have available to book on projects
• Monitor and managing employees' workload and capacity
• Managing resource conflicts
• Overseeing project timelines and workflow management to ensure risks around meeting deadlines are minimised
• Ensure all booked resources (permanent and freelance) are in the system and work with HR to check contracts
• Capacity planning across short, mid and long term, including making recommendations for longer term resourcing needs and supporting management with business cases
• Submit all paperwork with regards to requests for additional resource
• Work with other areas of the business to assess if resources can be shared (including offering spare capacity from Engage to other areas of Brave Bison)
• Prepare reports from Certinia to help review the servicing of client accounts and overall utilisation of teams
• Work with new business teams to understand potential resource requirements
• Collaborate with HR regarding staff training needs and finance with regards to payroll and payments
• Understanding of labour laws (in different markets) as well as resource management trends

Key skills and knowledge:

• Previous experience as a project/resource manager essential
• Able to perform under pressure, manage multiple tasks and to work to tight timescales
• Experience using Salesforce (Certinia) or equivalent resource management tool to high standard
• Critical thinking, analytical and forecasting skills
• Proven Project Management skills and robust processes
• Experience working in media production would be highly beneficial
• Strong decision making, organisational, planning and problem solving skills with ability to identify and prioritise critical issues;
• Be a good communicator with strong relationship management skills
• Great team player with the social skills to go with it