Systems Technician at El Dorado County Office of Education

At our core, EDCOE supports the diverse educational needs of El Dorado County’s student population not only in schools but throughout the community. Our leadership provides students with progressive and engaging learning experiences, while facilitating collaboration that maximizes resources for school districts and the county alike. Our goal is to deliver educational excellence through responsible, cost-effective centralized services in order to meet regulatory and educational standards in a safe, successful, educational environment for all of our children. Students, parents, educators and the community are invited to learn more about our services, programs, opportunities and innovations offered and available to prepare students for future success.

Under General supervision of the Director of Information Technology, position is responsible for ongoing maintenance, development, and support of the information technology systems. Essential duties include implementation and configuration of new and repurposed technology equipment and software; coordinating technology support with staff and students; providing recommendations for new technology; providing ongoing maintenance and troubleshooting of existing systems; prioritizing and responding to support calls and helpdesk tickets; creating employee accounts for authentication to systems; maintaining security standards; development of specialized system procedures; training staff on new or existing software and hardware; providing support to school districts throughout the county as needed. Assignments are based on well accepted techniques and procedures and departmental standards and policies. Performance is judged by frequent reviews of work in progress. Supervision of work assigned varies depending on the size, scope, and complexity of the task being administered.

Experience: One year of current professional experience in information technology systems support, help desk support, application programming, or systems analysis. Work experience in an educational setting is preferred. Education: Equivalent to a Bachelor’s degree from an accredited college or university with major course work in Computer Science, Management Information Systems, or a closely related field. Two years of current professional experience in information technology systems support may be substituted. Please provide the following documents along with a completed application:

$6,004.74 - $7,816.08 monthly (Initial placement is on step 1 of the salary range) EDCOE pays $600/month toward medical, prorated for less than full time; no cost dental, life insurance, EAP, long term disability; $4.64/month vision; CalPERS retirement.)

The Human Resources Department of the El Dorado County Office of Education will make reasonable efforts in recruitment and examination process to accommodate applicants with disabilities. If you need an accommodation, please contact our Title IX Coordinator, Matt Murphy, at 530-295-2250. For more information on Title IX, please visit https://edcoe.org/administrative-services/human-resources/title-ix-information