Manager, Consumer & Category Insights at Conair LLC
Conair LLC · Stamford, United States Of America · Hybrid
- Professional
- Office in Stamford
About Cuisinart:
Cuisinart is a renowned consumer product company that specializes in delivering high-quality kitchen appliances and equipment to bring more joy to the heart of people’s home. Today Cuisinart continues its heritage of innovation with an ever-expanding array of essentials that inspire people to cook great food more often, experience the joy of cooking and explore their culinary creativity. Today, tomorrow, always, Cuisinart makes great cooking easier with cooking gear you feel proud to own.
About the Position:
The Manager, Consumer Insights will lead research initiatives that connect consumer needs and preferences to product design, performance, and innovation. This role drives a deeper understanding of how consumers interact with Cuisinart products — from usage patterns and feature preferences to perceptions of technical specifications — ensuring that both current offerings and future innovations deliver meaningful, sensory-rich experiences that resonate with users. The position reports to the Director of Consumer & Shopper Insights and collaborates closely with Product Development and Marketing teams.
Key Responsibilities:
- Develop and execute research plans and conduct qualitative and quantitative consumer research to uncover consumer insights, trends in consumer behavior and their perceptions about our products and our brand. Monitor trends in kitchen technology and product experience.
- Translate consumer insights and feedback, including latent needs and dissatisfaction, into recommendations for innovation and new products. Uncover consumer expectations around product performance, sensory experience, and usage behavior.
- Identify potential unmet consumer needs that form the basis for new product/feature offerings. Listen with empathy, observe – seeing the non-obvious, to guide very early product development.
- Evaluate product attributes (e.g., texture, sound, ergonomics, temperature) and link them to consumer satisfaction, in partnership with Product Development. Support early-stage product development through prototype evaluation, and iterative feedback loops.
- Expertly synthesizes insights to communicate the bigger picture with a focus on strategic influence.
- Operates autonomously and as a Subject Matter Expert within the consumer insights team.
Qualifications:
- Bachelor’s or Master’s degree in Consumer Behavior, Psychology, Food Science, Engineering, Marketing, or a related field.
- 3–5 years of experience in consumer insights, technical product research, or sensory evaluation.
- Strong analytical skills with proficiency in Excel (pivot tables, formulas, charts) and PowerPoint.
- Experience with survey design, sensory testing, and product experience research.
- Excellent communication and storytelling skills — able to translate data into actionable insights.
- Ability to work independently and manage multiple projects simultaneously.
Preferred Skills:
- Familiarity with research platforms (e.g., Qualtrics, SurveyMonkey, Conjointly, Zappi).
- Experience in consumer product or appliance development.
- Knowledge of sensory science, product testing, or technical R&D collaboration.
Environmental Factors:
- Working conditions are normal for an office environment.
- Must be able to sit for extended periods of time.
- Must be able to use Stamford, CT office on-site presence Monday through Thursday, with the flexibility to work remotely from anywhere on Fridays.
What we offer:
- Comprehensive Medical/Dental/Vision plans
- Generous Paid Time Off Programs
- Life & Disability Insurance
- FSA/HSA/Dependent Care FSA
- Paid Parental Leave
- 401k and company match
- EAP & Employee Wellness Programs
- Volunteer Days Paid Time Off
- Free breakfast and lunch in the Stamford office
Join the Cuisinart team and play a pivotal role in shaping product experiences that delight consumers and drive innovation. If you’re passionate about uncovering the “why” behind consumer behavior and translating it into product excellence, we invite you to apply.
About Conair:
Conair is a leading international designer, manufacturer, and marketer of branded personal care and small kitchen appliances, cookware, hairbrushes & accessories, cosmetic bags, and travel accessories.
Conair has always been driven by a passion for innovation; it’s part of the Company’s DNA. Trendsetting products have been invented by Conair since its inception in 1959, keeping the Company always a step ahead of the competition. The company's domestic and international divisions offer a diversified mix of consumer and professional products sold in over 120 countries. The Family of Conair brands includes CONAIR, Cuisinart, BabylissPRO, Scünci , TRAVELSMART by CONAIR, and Waring.
Conair’s passion for innovation gets stronger with each decade, as evidenced by the over 1,000 patents the Company has obtained worldwide. Today, Conair and its brands are names known throughout the world. Conair continues to introduce its brands to new and emerging markets, year after year. By the 1990s, most households in America owned at least one Conair product. Today many have more than one, and the Company’s goal is to ensure that every household in the world eventually owns one of our products.
At Conair, we inspire our customers with innovative high-quality products and
iconic brands that enhance their lives.
Are you passionate about this opportunity but worried that you don’t have 100% of the experience we’re looking for? We still want to hear from you! Apply online and let us know why you would make a great addition to Conair!
