Home Health Patient Intake Registrar: Full Time at Firelands Regional Medical Center

Position Summary:

The Patient Intake Registrar is responsible for assisting in evaluating patients referred for admission for home care appropriateness, scheduling new cases and handling all communication to the Case Manager once it is established.

What You Will Do: 

• Assist in evaluating hospitalized patients referred for home care for appropriateness.  To include admission and/or one time visits to all patients referred to Firelands Regional Medical Center Home Health Services.
• Identifies if patient meets all eligibility requirements for Medicare, i.e., home bound status, under physician orders, and skilled services needed.
• Takes referrals for the organization that include intake data; essential background information, hospital course, and the plan of care.
• Arranges for care and services to meet patient needs including ordering DME’s and infusion.
• Receives in-coming phone calls from patients and families and communicates with them on an on-going basis.
• Receives physician orders and communicates order to primary care nurse.
• Answer telephone lines promptly and efficiently.  Responds to message content appropriately.
• Assist in managing Resumption of Care (ROC) process.
• Assists with transfers.
• Assist in managing the field staff availability list.
• Assist in managing hospitalized patient list:  communicates with Case Manager to assure medication reconciliation with facility of admission; communicates with Home Health Liaison regarding patients admitted to client’s hospital, or other facility.
• Assures all information at discharge is complete and sent (i.e. referral sheet, current discharge medication list) to assigned Case Manager.
• Completes communication form as necessary to document pertinent information.
• Learn and effectively use Firelands Regional Medical Center Home health computer software.
• Promotes positive Firelands and community relationships.
• Ability to work with computer, calculator, telephone, copy machines, fax machines, printers.
• Promotes interpersonal techniques and motivation.

What You Will Need:

• Prior experience in a healthcare field. Current LPN license preferred.
• Ability to handle telephone calls with proper etiquette.
• Ability to effectively communicate with a variety of professional and lay people.
• Ability to use personal computer, printer, copier, and fax machine.
• Organized in work habits.