Production Manager at John H Carter Company

• Lead the team to improve efficiency, increase margins, and grow market share.
• Participate in committees and CAT teams to develop company-wide processes.
• Maintain a strong business mindset and strategic focus.
• Manage inventory, including order reviews, reorder points and returns to stock.
• Oversee the hiring and interviewing of new team members.
• Support JHC accounting department with problem invoices, returns, and general customer account inquiries.
• Ensure adherence to JHC’s Total Customer Commitment (TCC) standards.
• Collaborate with JHC product principles as needed.
• Research and resolve issues related to customer needs, production, scheduling, and terms and conditions.
• Align Inside Sales team efforts with production, shipping, and service teams.
• Build and maintain relationships with customers and Impact Partners nationwide.
• Balance team workload and delegate task effectively.
• Attend regular cadences with your team to remove constraints and provide coaching.
• Manage margin calls within approved thresholds.
• Oversee accurate backlog and shipped-not-invoiced reports.
• Address internal and external pain points as they arise.
• Approve PTO and ensure adequate team coverage.
• Mentor and provide performance feedback to direct reports.
• Attend required training sessions.
• Foster teamwork and collaboration.
• Regular and predictable attendance is required for this role.
• This job is demanding in terms of knowledge skills, commitment, and all other job-related qualifications. Urgency and pressure for prompt, accurate results are routine.  Multi-tasking and the ability to handle and manage interruptions is expected.

Please note that this role is not eligible for Visa sponsorship/assistance at this time.

PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.

If you wish to become an approved agency to assist us in our employment efforts, please submit your request to [email protected].