Security Supervisor - Overnight at Honolulu Museum of Art

Job Summary: 

Under the direction of the Security Manager, the Security Supervisor is responsible for overseeing evening and overnight security operations at the Honolulu Museum of Art, ensuring the protection of its facilities, exhibits, staff, and visitors. This role supervises a team of Security Officers, manages scheduling and training, and ensures compliance with all museum security policies and procedures.

The Security Supervisor also serves as a representative of HoMA and the Security Department, modeling professionalism, humility, and a welcoming presence when interacting with staff, visitors, and external partners.

The Honolulu Museum of Art: 

Opened in 1927, the Honolulu Museum of Art is a home for art and education created for the benefit of the entire community. Founder Anna Rice Cooke envisioned a museum that would bring people together through the power of art and “the deep intuitions that are common to all.” The museum was conceived of as a place of meaningful exchange and dialogue, celebrating the diverse artistic and cultural traditions of Hawai‘i’s multi-ethnic population. From this founding intention grew the museum of today, with a world-class encyclopedic collection of more than 55,000 works of art, representing a stunning breadth of places and eras, from all corners of the globe and from the ancient past to the present day.

To learn more about HoMA, please visit our website.

Minimum Qualifications

• GDE State Guard License or working toward GDE Certification.
• High school diploma or GED; additional training or certifications in security, law enforcement, or related fields preferred.
• Two or more years of supervisory experience in security operations, preferably in cultural institutions, public facilities, or hospitality.
• Ability to work evenings, nights, and overnight shifts, including weekends and holidays, with flexibility to cover day shifts when required.
• Strong interpersonal skills, including verbal and written communication, customer service, and conflict resolution.
• Ability to work collaboratively as part of a team and independently when needed.
• Ability to work well with other departments during HoMA special events and in planning phases of special events, exhibition planning, installation and de-installation.
• Ability to remain calm and provide leadership during emergencies.
• Honesty, integrity, enthusiasm, and strong leadership skills supported by commitment and follow-through.
• Ability to support and lead a diverse community of visitors, artists, and employees.
• Ability to always represent HoMA and the Security Department with professionalism and humility, and exercise good judgment.

Desired Qualifications

• Understanding of Honolulu Museum of Art’s Mission and Vision or willingness to learn and be an active part of it.
• Experience training and evaluating staff.
• Proficiency in security operations, including use of two-way radios, CCTVs, and access control systems.
• Experience interacting professionally with law enforcement, Fire, and EMS personnel.

Essential Duties

• Supervises and coordinates the evening and overnight activities of Security Officers, including post assignments, patrols, and incident response.
• Ensures consistent enforcement of museum rules, guidelines, and security protocols.
• Trains, mentors, and evaluates security staff, providing ongoing guidance and corrective action when needed.
• Monitors visitor and staff activity in entrances, galleries, hallways, stairwells, and exterior spaces to protect people and property.
• Oversees responses to emergencies, incidents, and suspicious activity, ensuring accurate and timely reporting to management.
• Maintains staffing coverage, coordinates schedules, and communicates deficiencies or operational concerns to the Security management team.
• Provides leadership during evening events, managing crowd control and coordinating with staff and law enforcement as required.
• Conducts regular inspections of facilities to identify risks and ensure security measures are effective.
• Reviews incident reports and ensure accurate documentation of property damage, unusual occurrences, or accidents.
• Supports a safe and professional environment for visitors, staff, and artists while upholding the museum’s standards of excellence.
• Represents HOMA and the Security Department with professionalism and humility and exercise good judgment.
• Demonstrates a commitment to fostering cultivating, and preserving a culture of inclusivity, diversity, equity, and accessibility through respectful communication and cooperation with others, continuous training, and the modeling of inclusive behaviors.
• In partnership with HR, supports the leadership team in ensuring equitable experiences, strengthening inclusion acumen and promoting a culture of belonging that embraces the contributions of all staff.
• Other duties as assigned.

Compensation

The Honolulu Museum of Art is committed to practicing salary transparency. The wage for this position is $24.00 per hour. Please note that pay range information is a general guideline only. Many factors are taken into consideration when setting pay, including education, experience, the external labor market, and internal equity.

This opportunity includes a generous benefits package, including but not limited to:

• Fully covered medical, dental, and vision insurance for employees.
• 12 paid holidays.
• 15 days of vacation accrued in the 1st year, increasing to 20 days in the 2nd year.
• 15 days of sick leave accrued annually.
•  Group retirement plans with employer matching after the 2nd year.
• Shop, Museum Café, and Art School discounts.
• Onsite parking provided.

Working Conditions and Atmosphere:

Second and third shift coverage, with regular work shifts scheduled between 4:00 p.m. and 8:00 a.m. Ability to operate general office equipment including computers, copiers, printers, etc. Ability to lift, carry, push, pull, up to 25 pounds of general office material or equipment.

The position requires walking and standing for long periods of time while supervising patrols across restricted and public areas, monitoring security operations, and coordinating responses to incidents and emergencies. While primarily scheduled during evening and overnight shifts, this role requires availability and flexibility to work the day shifts as needed.

The employee must be able to fulfill all Essential Duties with or without a reasonable accommodation. This job description is not designed to cover or contain a comprehensive list of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned, at any time with or without notice.

Inclusivity, Diversity, Equity, and Accessibility:

HoMA is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. HoMA recruits, hires, trains, promotes, compensates, and administers all personnel actions and benefit programs without regard to race, color, ancestry, religion, sex, including pregnancy and gender identity and expression, national origin, age, disability, sexual orientation, reproductive health decisions, marital status, arrest and court record (except as legally applicable), citizenship, credit history, military and veteran service, victim of domestic violence or sexual abuse victim status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

The statements contained herein describe the scope of the responsibilities and essential functions of this position but should not be considered an all-inclusive listing of work duties and requirements. Individuals may perform other duties as assigned, including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

HoMA maintains a policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals. This applies to both HoMA employees and applicants for employment with the Museum. Any form of harassment of any employee because of any protected status is prohibited.