IT Specialist (Onsite) at TJFACT

About Us:

Totally Joined For Achieving Collaborative Techniques (TJFACT) is a minority owned, CVE verified Service Disabled Veteran Owned Small Business (SDVOSB) and HUBZone certified performance driven professional services government contracting company that provides a broad spectrum of services and solutions to the U.S government agencies and organizations.

About the Position:

TJFACT is seeking to hire an experienced IT Specialist to join our NNCO (National Nanotechnology Coordination Office) team and National Coordination Office of the Networking and Information Technology Research and Development (NITRD) program in the Washington, DC area.

The Specialist shall provide experienced and highly qualified staff to manage all aspects of the IT security program and ensure compliance with government and IT security policies and procedures. The individual is expected to demonstrate the capability to review and investigate non-compliance issues; ensure all staff are trained and adhere to the policies outlined in the procedures manual; review, track, and monitor all security policies and procedures that are critical parts of this requirement; conduct inspections, audits and investigations that result from any issues found; maintain and update system security plans on all platforms; identify potential threats and respond to reported security violations; and research, recommend, and implement changes to procedures to protect data from future threats.

Duties and Responsibilities:

• Shall provide experienced and highly qualified staff with the capability to work collaboratively to continue to upgrade the content and presentation of the various NSTC web sites, including NITRD, Nano.gov, Quantum.gov, and AI.gov, and others if requested.
• Perform as a technical expert in the design, development, coding, testing, and debugging of new website applications or complex enhancements to existing applications, including the capacity to work with staff to understand and solve web application problems, resolve customer complaints, respond to suggestions for application modifications or enhancements, participate in the development of application user manuals, and define and oversee database environment creation, standards, controls, procedures, and documentation.
• Provide knowledge and experience in information technology hardware and software necessary to provide infrastructure support of the office: support the mobile devices, hardware and software required for the day-to-day operations, including printers, copiers, meeting room audiovisual technology, e-mail services, file management systems, listservs for internal Federal groups and external stakeholder networks.
• Develop and execute contingency plans for network software and hardware failures including isolated and major outages, work with users to evaluate and define hardware and software needs, provide software and hardware familiarization as well as desktop and help desk support, manage third-party maintenance and support contracts for networks software and hardware equipment, and manage user accounts.

Required Skills and Experience:

• S. Citizenship.
• At least five (5) years’ experience in IT support with appropriate certificates or bachelor’s degree in appropriate field.
• Demonstrated ability to work independently and in collaborative teams.
• Expertise, as appropriate, IT resource development; hardware management, setup, administration, and training; Web, email, cloud, and internet services; content management system; backup and disaster recovery methods; centralized anti-spam and anti-virus software; and inventory and asset management.
• Knowledge of U.S. Government regulations for websites, hardware, and software to ensure compliance with these regulations.

Benefits:

• Medical, Vision and Dental Insurance
• 401-K plus match
• Paid Vacation days
• Paid holidays
• Short Term and Long Term Disability
• Voluntary Term Life

TJFACT is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran. We reserve the right to modify or revise the job descriptions in part or in its entirety. Reasonable accommodations will be made in accordance with governing law.