Head of Technical Services at None

Tasks and Responsibilities

• Define and execute the technical roadmap for TMS Information Systems in alignment with strategic business objectives.
• Lead and mentor technical teams, including project managers, developers, and system architects.
• Oversee the design, development, and implementation of complex technical solutions across multiple platforms.
• Ensure high standards of system performance, reliability, and scalability.
• Manage vendor relationships and evaluate external technologies and services.
• Establish and enforce technical governance, security protocols, and compliance standards.
• Collaborate with cross-functional teams to ensure seamless integration of systems and processes.
• Drive innovation and continuous improvement in technical service delivery.
• Manage budgets, resource allocation, and performance metrics for technical operations.
• Represent TMS technical interests in global IT initiatives, mergers, acquisitions, and integrations.

Education and Experience

• Master’s degree in Information Systems, Computer Science, Engineering, or related field.
• 8+ years of experience in technical leadership roles, including enterprise systems management.
• Proven track record in leading cross-functional and international teams.
• Experience with enterprise architecture, cloud platforms, and digital transformation.
• Strong background in project and portfolio management tools (e.g., CA Clarity PPM, JIRA).
• Certifications in ITIL, PMP, or equivalent preferred.

Competencies

• Strategic thinker with strong analytical and organizational skills.
• Exceptional leadership and team-building capabilities.
• Excellent communication and stakeholder management skills.
• Ability to drive change and influence across diverse teams and cultures.
• Strong decision-making and problem-solving abilities.
• High proficiency in MS Project, Excel, Visio, PowerPoint, and SharePoint.
• Experience in managing ambiguity and navigating complex organizational structures.