Client Services Representative at UL Solutions
UL Solutions · Northbrook, United States Of America · Hybrid
- Professional
- Office in Northbrook
Working with customers and assigned engineers, coordinate and schedule on site engineering evaluations to help regulatory authorities determine the compliance of a product, leading to “approval” of the installation. If you have:
- Ability to work with a sense of urgency
- Excellent customer service skills
- Excellent written and verbal communication skills
- Strong knowledge of Computer tools & software (Flex, Sales Force, Notes)
- Strong organizational skills
- Ability to project manage a large workload
- Ability to multitask
- Team Player
We would like to hear from you!
Join our Energy and Industrial Automation Field Evaluation Team and make a difference!
Responsibilities
- Communicates with clients, as directed.
- Schedules and assigns work for a field-based team of engineers.
- Uses system software for document management, correspondence, and file management.
- Coordinate and compile client deliverables
- Manage updates and dissemination of client documents, processes and related information in accordance with established governance and quality control principles
- Perform data and submission monitoring, tracking, scheduling, analysis etc. as requested by management
- Perform administrative maintenance and portal management for a variety of UL systems and databases as needed
- Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices
- Provides support to team members and assists with larger initiatives
- Adheres to project and program governance (controls)
- Helps to manage stakeholders’ communication
- Performs other duties as directed
#LI-MB1
#LI-Hybrid
Qualifications
- Ability to work with a sense of urgency
- Excellent communication skills
- Knowledge of computer tools & software (Flex, Sales Force, Notes)
- Strong organizational skills
- Strong project management Skills
- Ability to manage a large workload
- Four years’ related work experience
This is a Hybrid Position with expectations to be in the office 3 days a week
What we offer:
- Total Rewards: We understand compensation is an important factor as you consider the next step in your career . The estimated salary range for this position is $40000 to $52000 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 5% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).
About Company
Company
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
