- Professional
- Office in Baltimore
Position: Community Manager for Falls Village - Baltimore, MD
Role Overview
As the Community Manager you will manage the asset to increase profitability through day-to-day operational and financial management as well as overall resident satisfaction. This community contains 320 apartment-homes.
Most Important Responsibilities
- Prepares and maintains the revenue, expenses, physical and economical occupancy in accordance with the budget and projections.
- Manages community inspections in accordance with CRC requirements.
- Successfully manages renewals for resident retention and rent growth goals.
- Assist with coaching and developing all team members.
- Reporting on traffic and market trends to capture reasons for leasing and any objections, which will result in regular pricing recommendations.
- Manage marketing efforts throughout the year to assist in traffic generation and building relationships in the market.
- Delinquency management.
- Ensure make readies are complete, so we continue to deliver a quality product in a timely fashion.
- Works directly with Regional Manager and Asset Management to report on the state of the community, market, and financial performance and make necessary recommendations.
- Strong organizational, multi-tasking and problem-solving skills.
- Responds to any potential housing violations and liability concerns about the community.
- Overseeing large capital projects and communicating between multiple departments, including upcoming common area renovations.
Most Important Qualifications
- Minimum of 4-5 years industry experience, management exp required.
- Demonstrated ability to train and coach team members.
- CALP, CAM or ARM certification preferred.
- Ability to effectively write reports and business correspondence.
- Knowledge of federal, state, and local laws, regulations concerning the multifamily industry, fair housing requirements, and employee safety.
- Demonstrated ability to independently handle resident issues.
- Organization skills, strong follow up, attention to detail and ability to multitask.
Founded in 1960, we own and operate all of our assets (10,000+ apartment-homes) and invest in the long term. Certified as a Top Workplace for several years in a row currently.
