- Senior
- Office in Bengaluru
Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.
At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow.
With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape.
We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.
Position Details
- Job Title: Senior L&D Specialist
- Function/Department: Learning & Development
- Location: Bangalore
- Employment Type: Full-time
- Reports To: Head of L&D - India
Role Overview
We are seeking an experienced Learning & Development Senior Specialist to manage the design, development, and delivery of learning interventions for Chubb Business Services India (CBSI). The candidate should have a strong background in instructional design, including creating content for in-person/virtual/blended learning interventions, as well as substantial experience with end-to-end learning life-cycle management and delivery, along with strong facilitation skills.
Conduct needs assessments and analyze data to identify training gaps and propose learning solutions.
Design and develop content for in-person/virtual/blended learning interventions which include pre-during-post learning elements, assessments, gamification elements, interactive simulations, role-plays, case-studies, and other innovative approaches.
Collaborate with key Subject Matter Experts (SMEs) and Stakeholders to ensure alignment of learning interventions with business objectives and KPIs.
Manage end-to-end program delivery of all learning interventions in the Bengaluru office.
Develop, monitor, and track learning program budgets, timelines, and implementation plans.
Evaluate and report on the effectiveness of learning interventions and take appropriate actions for improvement in future deliveries.
Facilitate/Deliver/Manage all Professional, Leadership, and Behavioral learning interventions in the Bengaluru office.
Build rapport and connect with key business and HR stakeholders in all Chubb offices (Bengaluru – Hyderabad – Bhubaneswar)
End-to-end Vendor Management for learning interventions.
Required Skills & Qualifications:
Master’s degree in HR, Education, Instructional Design, or related field
Minimum 8-10 years of experience in learning and development
Strong design experience, including creating best-in-class PPTs, videos, gifs, and other collaterals for impactful learning interventions
Strong knowledge of adult learning principles, instructional design models, and the latest learning tools and technologies for content creation
Excellent business communication, interpersonal, and project management skills (learning delivery)
Ability to work with velocity in a fast-paced environment with multiple projects, priorities, and hard deadlines.
Core Capabilities: Technical (Must-have)
Expert with Microsoft PowerPoint and Excel
Comfort with using tools like Mentimeter, Kahoot, Slido
Good knowledge of Gen AI tools and their use cases in Learning
Experience managing Learning Management Systems (LMS) such as Cornerstone and Oracle.
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