Service Advisor at Diehl Subaru of Massillon

Join the Winning Team at Diehl Subaru! 

Are you passionate about the automotive industry and love delivering top-notch customer service? Diehl Subaru, a trusted name in the area and part of the respected Diehl Automotive Group, is looking for a driven, energetic, and customer-focused Service Advisor to join our team! 

As a Service Advisor you will:

• Greet customers and guide them through their service experience with professionalism and care. 
• Obtain accurate information regarding the customers vehicle, documenting any and all concerns to the repair order.
• Advise customers on the maintenance intervals according manufactures specifications.
• Provide customers with a complete and accurate estimate for labor and parts.
• Communicate with technicians and keep customers updated on their vehicle status.
• Handle telephone inquiries regarding customer concerns, appointments, and post visit follow-up. 
• Build lasting relationships and ensure every customer leaves with a smile!

What We're Looking For:

• Strong communication and interpersonal skills. 
• A passion for helping people. 
• Experience in automotive customer service industry (preferred). 
• Ability to multi-task in a fast-paced environment. 
• A team player with a go-getter attitude. 

Why Diehl Subaru:

• Competitive pay + performance bonuses. 
• Available health, dental and vision insurance.
• 401(k) with employer match. 
• Paid time off. 
• Employee Discounts. 
• Friendly, supportive team environment. 
• Work for a brand customers trust and love. 

Ready to accelerate your career? Apply now and drive your future forward! Submit your resume or stop by in person!