%3Cp style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: normal;%22%3E%3Cspan style=%22text-autospace: none;%22%3E%3Cb%3EAbout Hilton Hotels%3C/b%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cbr%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: normal;%22%3E%3Cspan style=%22text-autospace: none;%22%3EOur team members are changing the world one stay at a time. They%26rsquo;re engaged and recognised in many ways for showcasing their talents. Join the most well known Hotel brand in the World and you%26rsquo;ll have more than just a job. You%26rsquo;ll have a challenging and rewarding career in the hospitality industry.%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 13px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3E%3Cb%3E%3Cspan style=%22line-height: 115%;%22%3EAbout the role%3C/span%3E%3C/b%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 13px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3E%3Cspan style=%22line-height: 115%;%22%3EResponsible for being the welcoming face of this hotel, you will be based in our Front Office team whilst completing other shifts within our Reservations, MAGIC (Communications), Concierge and Executive Lounge Departments.%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 13px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3E%3Cspan style=%22line-height: 115%;%22%3EIn the Front office role, you will be responsible for engaging with our guests from arrival to departure, you will welcome guests, respond to requests, inquiries, and act as a main point of contact in the hotel. In the Concierge role, you will manage guest luggage, coordinate mail and taxi services, and assist guests with your knowledge of current industry trends and local attractions. Within the MAGIC team you, you will act as the main connection between the Guest, the hotel, and the various hotel departments including deliveries of guests Amenities and requests.%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 13px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3E%3Cspan style=%22line-height: 115%;%22%3EReporting to the Front Office Manager, you will work as part of a team on a rotating shift basis, and enjoy working in a fast-paced environment. %3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 13px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3E%3Cb%3E%3Cspan style=%22line-height: 115%;%22%3EDuties/responsibilities%3C/span%3E%3C/b%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3E%3Cspan style=%22line-height: 115%;%22%3EWelcome guests and complete Check-in and Check-out procedures using the hotel system OnQ%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3E%3Cspan style=%22line-height: 115%;%22%3EMake and adjust guest reservations%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3E%3Cspan style=%22line-height: 115%;%22%3EManage guest requests, inquiries and complaints%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: normal;%22%3E%3Cspan style=%22text-autospace: none;%22%3EMaintain current knowledge of daily VIP, hotel products, services, pricing and special promotional offers%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: normal;%22%3E%3Cspan style=%22text-autospace: none;%22%3EMaximise sales revenues through up-selling and marketing programs%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3E%3Cspan style=%22line-height: 115%;%22%3EManage guest luggage%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3E%3Cspan style=%22line-height: 115%;%22%3EPark automatic and manual vehicles%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3E%3Cspan style=%22line-height: 115%;%22%3EArrange taxis and courier services%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3E%3Cspan style=%22line-height: 115%;%22%3EReceive and deliver mail and messages%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: normal;%22%3EProvide support to the Concierge desk%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: normal;%22%3EPerform general incoming communication duties, including taking%26nbsp;enquiries via telephone and electronic registration systems%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: normal;%22%3E%3Cspan style=%22text-autospace: none;%22%3EDeliver guest amenities and requests to rooms %3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp style=%22margin-bottom: 13px; margin-left: 48px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 13px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3E%3Cb%3E%3Cspan style=%22line-height: 115%;%22%3ESkills/experience%3C/span%3E%3C/b%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3E%3Cspan style=%22line-height: 115%;%22%3EPrevious reception experience preferably within a hotel reception team or Hospitality field%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3E%3Cspan style=%22line-height: 115%;%22%3EFluent in the English language in order to communicate professionally with guests and team members, both in person and over the telephone%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3E%3Cspan style=%22line-height: 115%;%22%3EComputer literate %3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3E%3Cspan style=%22line-height: 115%;%22%3EDemonstrated ability to resolve problems and conflict%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3E%3Cspan style=%22line-height: 115%;%22%3EExperience in cash handling %3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3E%3Cspan style=%22line-height: 115%;%22%3EAbility to lift heavy objects%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3E%3Cspan style=%22line-height: 115%;%22%3EAvailable for flexible working hours according to business needs%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3E%3Cspan style=%22line-height: 115%;%22%3EConfident communication skills and positive manner%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3E%3Cspan style=%22line-height: 115%;%22%3EFull Manual driving license%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3E%3Cspan style=%22line-height: 115%;%22%3EA passion for providing excellent customer service%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3E%3Cspan style=%22line-height: 115%;%22%3EResponsible Service of Alcohol (RSA NSW) Certification required%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3C/ul%3E
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We are committed to an equitable and inclusive workforce an environment where Team Members can be their authentic selves with opportunity for all to learn, grow, succeed and thrive.
Joining this award-winning #1 Great Place to Work Australia 2025 culture means:
Laundered uniform provided
110 discounted travel nights per year for you, your friends or family to enjoy at any of our 8000+ hotels located in 139 countries and territories around the world
Food & Beverage discounts so you don't just stay when you travel but also enjoy dining experiences
Amazing award & recognition programs
Opportunities to participate in ESG activities
Flexibility so you can Thrive and make space for what matters most
Hilton Sydney pays above the HIGA: Level 3 $26.97 - $67.43 / hour (based on penalties where applicable + super)
Estas cookies son necesarias para que el sitio web funcione y no se pueden desactivar en nuestros sistemas. Puede configurar su navegador para bloquear estas cookies, pero entonces algunas partes del sitio web podrían no funcionar.
Seguridad
Experiencia de usuario
Cookies orientadas al público objetivo
Estas cookies son instaladas a través de nuestro sitio web por nuestros socios publicitarios. Estas empresas pueden utilizarlas para elaborar un perfil de sus intereses y mostrarle publicidad relevante en otros lugares.
Google Analytics
Anuncios Google
Utilizamos cookies
🍪
Nuestro sitio web utiliza cookies y tecnologías similares para personalizar el contenido, optimizar la experiencia del usuario e indvidualizar y evaluar la publicidad. Al hacer clic en Aceptar o activar una opción en la configuración de cookies, usted acepta esto.
Los mejores empleos remotos por correo electrónico
¡Únete a más de 5.000 personas que reciben alertas semanales con empleos remotos!