Administrative Assistant II - Vision Rehab Center, Westwood at UCLA Health

Required:• Working knowledge of major medical insurance plans.• Working knowledge of medical terminology.• Demonstrated ability to triage patient issues to achieve resolution including the ability to interact diplomatically and sympathetically with patients, their families and the general public in a high volume, continuous public contact setting.• Demonstrated interpersonal skills to interact effectively with staff, physicians and patients over the phone and in person.• Ability to complete heavy flow of work with minimal supervision and within established time frames.• Ability to prioritize and organize workload, working independently and multi-tasking with frequent interruptions.• Ability to respect and preserve the confidentiality of personnel information and other sensitive matters.• Demonstrated skill in problem solving to quickly assess, define, and resolve complaints and errors.• Ability to schedule and register patients utilizing the computerized appointment scheduling and registration systems. Apply Now