Marketing Coordinator - Bilingual (Spanish) at Ben Franklin Transit, WA

About the Department

** FIRST REVIEW OF APPLICANTS 10/2/25**

Position Range: $49,669 - $68,753. 

Hiring Range: $52,850 - $68,753.

Most applicants’ offers will fall within this hiring range based on qualifications, experience, and alignment with the role’s needs.

OUR MISSION
Ben Franklin Transit (BFT) provides exceptional and cost-effective transportation services that consistently exceed customer expectations while promoting the principles and practices of livable communities and sustainable development. 

OUR VALUES
We value customer service, collaboration, diversity, fiscal accountability, innovation, sustainability and safety.  Employees and representatives of BFT are expected to uphold our values and mission.

NATURE OF POSITION

This professional position performs a variety of marketing and communications administrative assignments that require comprehensive knowledge of organizational activities, customer experience and marketing methods, and business office processes. 

Position Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Support Management in carrying out brand and marketing initiatives as well as community events to improve customer experience and promote Ben Franklin Transit. 
• Help prepare promotional content in collaboration with the marketing team, in English and/or Spanish. 
• Assist with planning internal employee engagement activities, events, and internal communications. 
• May be assigned to assist with other translation and communication activities for the Agency as assigned. 
• Coordinate the department’s document control system, including filing, distribution, and within compliance of state and federal regulations.
• Be responsible for maintaining and updating content for the department on the agency intranet.
• Provide consistent updates to Senior Manager of Customer Experience on matters requiring immediate attention and response; monitor signature items for timeliness and accuracy.
• Prepare requisitions for purchase orders, order supplies, and prepare expense and credit card reports for the Marketing and Communications department; ensure accuracy of all information including budget codes.
• Other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

• Excellent proofing, spelling, grammar, and punctuation to complete assignments in English and/or Spanish. 
• Strong ability to multi-task and prioritize competing deadlines.
• Teamwork, collaboration, and punctuality.

Minimum Qualifications

MINIMUM QUALIFICATIONS

Associate’s Degree in Marketing, Communications, Business Administration or related field from an accredited institution is desired (Bachelor’s a plus) and two-years of progressively responsible marketing, communications or related experience; OR an equivalent combination of education and relevant marketing experience. 

Required: Must speak and write fluently in English and Spanish.

Required: Must have a high level of proficiency in email, MS Office, other web-based programs. Must have some experience using specialized software and equipment, digital records and video libraries, related to the functional area.

Experience in managing public-facing social media sites, graphic design concepts, and content creation a plus. 

LICENSES, CERTIFICATES, & OTHER REQUIREMENTS

Must possess a valid driver’s license.

Other Qualifications

• Collaboration:   Shares time and knowledge with others; adjusts priorities as circumstances dictate; follows through on commitments, accepts responsibility for actions, resolves interpersonal conflicts constructively.  
• Diversity: Demonstrates an awareness and respect of cultural and individual values.   Treats all people with dignity, courtesy and respect.
• Fiscal Accountability: Actively contributes to the productivity of the agency; demonstrates good stewardship of company time and resources; displays high standards of ethical conduct.
• Customer Service:  Anticipates the needs of internal and external customers; delivers quality work products and services within expected timeframes. Considers and responds appropriately to people in various situations.
• Innovation: Considers new approaches to situations; encourages ideas and improvements.
• Sustainability: Actively encourages environmental benefits and the conservation of natural resources.
• Safety: Adheres to safety related laws, regulations, standards, and practices; performs work in a safe manner; encourages and supports others to be safe while at work.