Hotel Front Desk Attendant (Evening Shifts) - Starting $14.50+/hr at Wittwer Hospitality LLC
Wittwer Hospitality LLC · St. George, United States Of America · Onsite
- Junior
- Office in St. George
Description
La Quinta Inn & Suites by Wyndham St. George
Hotel Front Desk Attendant (Evening Shifts)
Starting at $14.50+/hr (Depending on Experience), Raises & Commission based on performance
Employment: Part Time
3 to 4 shifts per week (Weekend availability is required)
Hours: 24 - 32 hours/week
Shift: 3pm to 11pm (Evening) - 3 to 4 shifts per week
We'd love to have you join our team. Owned and operated by a locally owned family business.
Customer service experience is recommended.
Semi-annual cash incentive bonuses based on performance.
What will YOU get from US?
- Extremely competitive wages
- Opportunities to grow within the company
- Employee Discounts at our hotels
- Company Profit Sharing
- Semi-annual Cash Incentives
- Complimentary Hotel Stay once a year on work anniversary
- Employment Referral bonus (up to $400 per person you refer)
- Telehealth
- Employee Assistance Program
- 401k Retirement with Employer match of 50% (max $1200 per year)
- Team Member travel benefits
- On-Demand Pay -provides you access to a portion of your earned wages prior to payday
What do we need from you?
- Proactive customer service
- Responsible, teachable, and reliable
- Strong verbal & non-verbal communication skills, in person and over the phone
- Organized & high attention to detail
- Competent computer & software abilities
- Abide by hotel brand standards for level of service
- Identify & overcome guest issues quickly and attentively
Requirements
Key Responsibilities:
- Manage guest reservations i.e. check-ins, check-outs, and complete reservations online & over the phone
- Processing credit card & cash transactions
- Effectively coordinate with other hotel departments to provide Superior Service
- Daily Activity Reports and cash deposit drops
- Maintaining front desk and hotel lobby cleanliness
- Doing property & pool checks
- Occasional package shipment or receiving
- Manage incoming guest calls and reservations
- Sales skills for new reservations including rates and availability
- Comprehensive knowledge of the property i.e. room types, amenities, breakfast service, etc.
