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Radiology Scheduler - Main Campus East (9:45 am - 6:15 pm) at Springfield Clinic, LLP

Springfield Clinic, LLP · Springfield, United States Of America · Onsite

$37,148.00  -  $53,872.00

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The Radiology Scheduler is responsible for answering incoming calls for multiple Radiology modalities, verifying patient information, including insurance and pre-certification information and scheduling appointments.

Job Relationships
Reports to the Diagnostic Imaging Operations Manager

Principal Responsibilities
  • Communicate pending pre-certification information issues with technologists and Radiology management.
  • Schedule procedures using Radiology Information System (RIS), including CT, MRI, Ultrasound, Mammography, Bone Density and Fluoro procedures.  Verify insurance eligibility.
  • Explain patient prep and dispense prep kits as needed.
  • Task providers' offices when necessary.
  • Complete reminder calls for future appointments.
  • Ensure all outside images are obtained.
  • Build worker's compensation cases in IDX when applicable.
  • Manage all image release including using PACS to burn CDs and DVDs for patient transport and work with Release of Information to verify accurate documentation.
  • Schedule interpreter services.
  • Check in outpatients for Radiology procedures.
  • Comply with the Springfield Clinic incident reporting policy and procedures.
  • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
  • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
  • Perform other job duties as assigned.

Education/Experience
  • High School graduate or GED required. 

Knowledge, Skills and Abilities
  • Ability to control emotions and maintain composure under stress, using tact and good judgment.
  • Excellent organizational and interpersonal communication skills.
  • Excellent computer and telephone skills.
  • Self-motivated and able to problem solve.
  • Clear, articulate speaking voice.
  • The employee must be able to lift, walk, stoop and sit at a computer for long periods of time.
  • Must possess manual dexterity to use keyboard and handle equipment and appliances.

Working Environment
  • Medical office environment.
  • Direct patient contact is involved.

PHI/Privacy Level
HIPAA1
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