Lead Surveillance Operator at Grand Sierra Resort

JOB TITLE: Surveillance Lead Operator

Are you motivated to Have Fun & Make Friends? We are, so if you want to feel excited on your way to work and can’t wait to be a part of Service Luxury Style this could be the job for you

Job Description: 

Uses video systems and associated software to continuously observe all gaming and gaming-related areas for any deviations, abnormality or unusual activity as defined by law, regulation and in-house policies and procedures.  Responsible for overseeing Surveillance Operators reports and conduct

Job Focus:

Focus is on, but not limited to the following:

·         Makes detailed written reports or follow-up reports on incidents that occur on property

·         Works closely with Local, State and Federal Law Enforcement Agencies while conducting investigations

·         Works closely and all departments

·         Operates CCTV and Cameras, conducts routine surveillance observations

·         Conducts observations and investigates and suspicious activity on the gaming floor

·         Checks all surveillance equipment at the start of the shift to ensure these are in good working condition

·         Views the casino areas for identification of cheating activities, undesirables, pilferage and embezzlement

·         Monitors Table games, Slots, Cages and Coin Banks, Soft Count, R&S

·         Assists Security in protecting the welfare of the employees and guests of the casino and hotel

·         Coordinates with local, state and federal law enforcement in the investigation of criminal activity which occurred on company property

·         Oversees the Surveillance Room operations in the absence of a Supervisor

Desired Qualifications:

·         Three (3) years minimum in a Surveillance Department and knowledge of all table games in a high-end luxury resort is preferred

·         Knowledge of gaming regulations such as Title 31

·         Knowledge of Gaming Minimum Internal Casino Standards, local jurisdictional gaming laws, and Nevada Revised Statutes

·         Ability to make decisions based on existing evidence and protects the assets of SLS Las Vegas

·         A good understanding of all computer based programs used by Surveillance, for example, iTRAK, Synkros, eConnect, Excel and Word

·         A valid Nevada Gaming License is required and must be obtained before entering this position

·         Must be 21 years of age or older