Operations Coordinator (Temporary) at Great Hearts Academies

JOB SPECIFICATION

POSITION: Operations Coordinator (Temporary)

DEPARTMENT: People Operations

LOCATION: Hybrid (Great Hearts America Home Office – Phoenix)

REPORTS TO: Director of People Operations

EEO Classification:

FLSA STATUS: Non-Exempt, Hourly 

Position Summary 

The People Systems Team owns the configuration, maintenance, integration, troubleshooting, and reporting for People Teams systems, including the ATS, HRIS, LMS, and file management systems. Centralized systems ownership positions our best systems-minded experts to evaluate, maintain, and perfect our systems and workflows. There are no single-system experts on this team: we are made up of systems rockstars—people who live and breathe People systems and for whom learning a new system is old hat. We are champions of efficiency and sustainability for all users, advocates for user experience, and we get excited about opportunities to create better workflows and provide excellent customer service. All People Systems team members are curious and tenacious problem solvers who can balance and prioritize immediate needs with long-term requirements.

The People Ops Coordinator is responsible for supporting and continuously improving the administrative work in the People team, which directly improves the employee experience and enables other members of the People Team provide better service. This individual supports administrative tasks across the entire team, ranging from filing and data-entry to fielding employee inquiries, supporting offer and onboarding operations, and coordinating people team efforts. The People Operations Coordinator must be highly organized with excellent interpersonal skills, have a strong inclination for action, and be focused on creating a positive experience.

*This role is intended to provide support/coverage through December of 2026.

Duties & Responsibilities 

• Support people team operations through employee onboarding, employee data entry, employee status changes, offer letter creation, candidate travel reimbursement, etc.

• Manage and ensure clean, accurate file storage and retention in multiple systems.

• Answer and resolve employee inquiries related to People Operations systems

• Conduct systems data audits in Excel to ensure accuracy

• Support report occasional requests as needed from the People Operations team, including but not limited to: scheduling, account reconciliation, travel coordination, meeting notes, etc.

• Additional duties and projects as assigned.

Qualifications, Competencies & Strengths

Education: Associate’s Degree or higher preferred.

Experience: 1+ years of related experience in administrative work, HR, or other related field.

Special Skills:

• Flexible thinker, able to effectively learn, adapt, and prioritize quickly

• Ability to thrive in an academic and entrepreneurial culture, interacting with all levels of management, staff, and stakeholders

• Detail-oriented with strong organization and time management skills

• Ability to work with minimal daily supervision, managing multiple priorities

• Demonstrated history of integrity and ability to handle confidential and/or sensitive data

Additional Requirements

Type of fingerprint clearance: Must be able to pass fingerprint background clearance.

Type of fingerprint clearance varies by state: Must possess or obtain valid Arizona Department of Public Safety IVP fingerprint clearance card / Texas fingerprinting.

Physical functions: Requires but is not limited to standing, sitting, repetitious hand and body movements, bending, squatting, and reaching. May be required to move or position equipment up to 15 pounds approximately. Frequent computer use is expected.

Travel required: May need to travel locally to the various academies within the Phoenix metro area.

This description reflects management’s assignment of essential functions, it does not exclude or restrict the tasks that may be assigned.

Great Hearts Academies is an Equal Opportunity Employer.