The Pharmacy Technician Patient Advocate Specialist III assists patients and providers in completing benefits investigations, enrolling patients in manufacturer assistance programs. Working under limited supervision, they specialize in a clinical service to ensure patient medication access.
Responsibilities
Performs benefits investigations for specialized clinical service area. Obtains insurance prior authorizations and pre-certifications.Coordinates with manufacturer assistance programs for under/uninsured patients. Acts as a liaison between the patient, clinic and/or infusion center, pharmacy, third party payor, and/or drug manufacturer. Works collaboratively with clinical pharmacists and care team. Delivers quality customer service to every patient.Performs other duties as assigned.
Qualifications
EDUCATION:Required: High School Diploma or equivalentEXPERIENCE:Required: 5 yearsLICENSURE/CERTIFICATION/REGISTRY/LISTING:Required: Certified Pharmacy Technician and must complete an 'advanced pharmacy technician certification' within 12 months of starting the role.
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