IB Operations - Client Onboarding Specialist at UBS Group AG
UBS Group AG · Sydney, Australia · Onsite
- Professional
- Office in Sydney
Your role
– Work on onboarding cases across the IB. Advise and explain KYC requirements and handhold the client or banker through the onboarding and account opening process.
– Help update the client onboarding tracker which will help the Team Lead for effective pipeline management and prioritization of cases
– Responsible for timely reply on client queries and completion within agreed TA. Facilitate exceptional handling on risk-based approach, and coordinate with Business and Fin Crime for signoff.
– Perform background check screening on the client. Make justifications on negative news found for hits clearance and assess other risk factors such as PEP, Sanctions, Vulnerable business, etc.
– Capture and input client static data in IB Onboarding system, which are in sync with document records and evidencing. Comfortable navigating UBS onboarding systems to look for client data, and able to perform data analysis at the account level to understand what the client is entitled to trade.
– Think flexibly to propose new ideas and contribute to continuous improvement of processes and services.
- –Work closely with business and team lead and have a flexible approach for time sensitive deals.
- –Adapt to process and technology changes within the team/process.
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We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.
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Your team
Your expertise
– Proven experience in client service (ideally in banking). Highly proactive and diligent in follow up and follow through. Client focused, organized at bundling of requests and sensible on turnaround time.
– Broad understanding of KYC/AML and have a general sense of risk awareness. Risk conscious with emphasis on sensitive data sharing.
You are:
– A self-starter who can work well.
– A skilled written and verbal communicator. Can collaborate well with different functions and have the ability to manage stakeholder expectation.
– A dedicated team player with a can-do attitude and eagerness to learn.
– An effective worker who is able to multi-task and perform under pressure.
About us
We have a presence in all major financial centers in more than 50 countries.