Boutique Stock Administrator (Barcelona, B, ES) at Richemont

Are you a good match? 

• Experience in relevant industry, luxury retail strongly preferred
• Advantage to have gemmology knowledge
• Experience in stock/inventory management
• Skillful in handling and analyzing large data quality by using excel
• Experienced working in multi-functional organization

What are we expecting from you?

As part of the Boutique Operations team, the Stock Administrator plays an important role in assisting the Boutique Coordinator with managing and optimizing stock and inventory management. The purpose is to provide professional support to the Sales Team and ecommerce to improve stock efficiency to achieve business and team ambition.

OPERATIONS

Manage the stock:

• Receive stock (physically and in system) & Transfer pieces
• Proceed to stock counts as per monthly schedule, including CS
• Manage of consignments, B2B orders and reservations (monitor deposits and invoicing in line with commercial policies)
• Handle special products requests for Client Presentation
• Follow-up pieces’ movements within the boutique (CP, safe…) and in transit
• Ensure good practices on all creations in-stock, incl: HJ and PC pieces (manipulation, stock specifications, transfer requirements, diamonds check…)
• Daily closure in GK: opening, regularization and closing GK (verification of all the payments, cash counting, sending the report to RFBO…)
• Manage cash & bill procedures (POS, float, bank deposit…) : follow up of deposits, control and correct the red lights, assistance for complex sales,
• Supervise all operations on AppCore
• Ensure all documentation is attached to daily invoices ( approvals, ID’s…)

DARE & AML Key User:

• Train/refresh the team, in collaboration with RT Ops and RBO
• Animate morning briefs in collaboration with RT Operation Manager
• Handle appointments  with external third parties in liaise with Security team  (contractors, providers, intermediaries…)
• Contribute to the document management (delivery notes, emails…)
• Follow-up & prepare omnichannel orders
• Ensure the back-office area is properly set-up
• Comply with Maison’s policies and procedures – is a key contributor to successful audits

CUSTOMER SERVICES

• Manage the CS flows to/from the boutique (send, receive repair to/from the platform or the subcontractors
• Check repairs list & inform the team on the status
• Control all repairs (visual check) at reception
• Perform CS activities allowed in the boutique (shining, engraving…)
• Manage spare parts & accessories (inventories, stock control, replenishment)
• Weekly control of anomaly report

MAISON IDENTITY & EXPERTISE

• Have basic knowledge on High Jewelry, Jewelry, Watchmaking, and Stones (for quality purposes)

The recruitment process

Send your application online.

If your profile matches our search, you will be contacted by our HR team for an interview.

Along the recruitment process you will meet our Deputy Boutique Director and Boutique manager.