Junior Business Analyst at Simon Fraser University

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

SFU’s Advancement & Alumni Engagement (AAE) team fosters lifelong relationships with friends and alumni and thoughtfully connects our partners to the ideas and initiatives that matter most to them. We provide meaningful opportunities and experiences to empower donors to transform lives and communities through philanthropic investment and meaningful engagement. 

About the Role

The Junior Business Analyst assists with the facilitation of business solutions development and implementation by investigating, analyzing, reviewing, and documenting business functions and processes in order to align these with the Blackbaud CRM.  The incumbent participates in requirements development process through elicitation, analysis, specification and verification of business requirements from various stakeholders and supports the ongoing management of requirements for Blackbaud CRM. The Junior Business Analyst assists Project Teams and clients with the development of feasible specifications including acceptance criteria in preparation for the development and solution testing; works on the preparation of training materials and organization of training sessions for users; and configures Blackbaud CRM settings to align with the business processes of the various units within Advancement and Alumni Engagement. The incumbent provides ongoing support to Alumni Relations' users of Blackbaud CRM and other systems by investigating problems and errors; reviewing system configurations; analyzing system data; and developing and running test scenarios.

Full Job Description 

Qualifications

Bachelor's degree in a technical or business discipline and one year of related experience in an academic setting, or an equivalent combination of education, training and experience.

• Excellent knowledge of database management and best practices (experience with Blackbaud is an asset).
• Ability to think big picture and is solution focused.
• Good knowledge of standard office practices, methods, and equipment.
• Knowledge of manual to automated business process and work flow design.
• Good business process design and modelling skills.
• Good analytical reasoning and problem-solving skills.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Administrative & Professional Staff Association (APSA):

• An additional 7% pay in lieu of benefits & 8% vacation pay
• Employer paid extended health & dental plans
• Professional development funds (minimum contract period of 1 year)
• Hybrid-work program for eligible positions

Additional Information

The assignment end date is March 23, 2026.

Please include your cover letter and resume in one attachment.

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact [email protected].