Customer Information Controller (FTC) at DB Cargo (UK) Limited

What are we looking for? We are looking for a detail-oriented individual to join our dynamic team. The ideal candidate will possess strong written communication skills, have a collaborative mindset, and a strong commitment to delivering excellent customer service.You should work well in a fast-paced environment, demonstrating the ability to meet time sensitive deadlines while adapting quickly to process changes. Your focus on customer satisfaction will be key in driving success. Excellent written communication skillsStrong team player with a collaborative approachAbility to manage time-sensitive tasks and deadlines effectivelyAdaptable to changes in processes and workflowsHighly customer-focused What matters to you?Here at DB Cargo we offer range of benefits as part of your employment. These will include:We offer a starting salary of £24,891 moving to £26,422 per annum once competency has been reached. Due to the shift pattern, an additional £4,302 per year is included.35 hours per week.25 days annual leave plus bank holidays.Hybrid working between our locations and you home, this is mutually agreeable between the business and employees and is role dependant.Defined Contribution pension scheme with generous employer contribution - up to 10% employer contribution.Free on-site parking.EV charging at selected sites.Health Cash Plan Available.Cycle to work Scheme.Manager led recognition programme for employees who live our values.Access to DB Learning world.Annual pay reviews.We are dedicated to your continuous professional development. Depending on your role we have specialist training programs, apprenticeships, development plans, course and qualifications we can support you through. Apply Now