Operations Manager at Weatherford
Weatherford · Broussard, United States Of America · Onsite
- Professional
- Office in Broussard
The Operations Manager oversees field operations with a strategic mindset, taking responsibility for safety, quality, and financial performance. This role involves managing risk, sales, service quality, personnel, and business development while overseeing functions like accounting, purchasing, manufacturing, health & safety, and human resources.
Safety & Compliance
- Lead regular safety meetings with employees
- Oversee safety protocols, investigate incidents, and implement corrective actions
- Lead RADAR card input, review, trend identification and action plans
- Ensure compliance with company policies, regulations, and industry standards
- Prioritize Quality, Health & Safety, Security, and Environmental protection
Operations Management
- Execute operational activities by managing resources, crew utilization, and inventory through an integrated service project approach to deliver quality service meeting customer’s requirements
- Lead continuous improvement initiatives
- Conduct regular customer service quality reviews
- Maintain strong customer relationships and provide technical support
- Partner with sales to identify new business opportunities
- Oversee equipment maintenance and job documentation
- Maintain WPTS project job documentation and incident reporting
- Conduct field visits to verify regulatory and procedural compliance during ongoing operations
Financial Management
- Assume full P&L responsibility for the product line
- Maximize financial results through effective forecasting and cost management
- Manage fixed assets, inventory, capital expenditures, payables, and receivables
- Execute contracts to maximize opportunities and minimize revenue leakage
People Management
- Lead field personnel by communicating work scope and delegating responsibilities
- Drive performance management through objective setting and regular appraisals
- Collaborate with HR on recruitment and retention strategies
- Support talent development and succession planning
- Coordinate with HR to fulfill staffing requirements and address personnel issues
- Personnel training verification
- Workforce utilization management and time approval
Communication
- Maintain regular dialogue with all stakeholders
- Facilitate collaboration between Sales, Service Quality, and Operations
- Clearly communicate expectations and responsibilities to team members
Education & Experience
- Bachelor's degree in Engineering or Scientific discipline (or equivalent experience)
- Minimum 7+ years of relevant operations experience
- 2+ years P&L management experience
Skills & Knowledge
- Understanding of finance, accounting, and cost control principles
- Comprehensive knowledge of product line and technical job planning
- Strong understanding of customer requirements and market conditions
- Ability to work under pressure and balance client/business expectations
- Problem-solving and strategic thinking capabilities
- Leadership and team development skills
- Experience with relevant business systems (JDE, Hyperion, TapRoot, etc.)
- Fluent in English
Travel Requirements
This position may require up to 10% domestic and potentially international travel